Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We have three servers confdigures as MOH servers, one has mulitcast enabled, the other two do not.Our branches have voice gateways, and all phones in remote branches are in the same MRGL, (configured in each device pool).The MRGL holds a MRG that has...
When installing the presence server is requires a Security password to connecting into the CUCM environment. No one knows the password that was used when the CUCM system was setup. I have the answer file that was used but the password is encrypted. I...
Hi all,I m using a CME 8.8 , and i want know if there is a possibility to have a different ring according the type of call :Example : we have a following DN 1000, the customer want to a have a different ring according to :1- External incoming call...
Hi,I have configured the below hunt:=============================================voice hunt-group 1 sequential list 000,001,002,003 timeout 15 pilot 004 =============================================The problem that i am facing is: once it rings 003,...
Hi,For a group of IT users we have implemented EM on CME 8.6...For the same group i have Hunt configured. This setup is working fine.My requirement is:1. If one of the logged in phone is busy (means already in a call), he/she shouldn't get the new ca...
I need the ability to forward a secondary DN to an outside line, i.e. primary line is DN 1475 and secondary DN is 1409, which is a secondary line on multiple phones. I need to be able to forward 1409 from any of these multiple phones to any given num...
I have IPCC expressserver Ver.8The problem that when any supervisor opens the CSD client (Cisco Supervisor Desktop) while opening CAD (Cisco Agent Desktop) his CAD status alternates between In Service and Partial Service only when he have any call, w...
Hi Voice Team, I have a environment with SIP phones and Cisco "SCCP" phones registered in a CUCM 8.5. But, the conference is working just for sip phones... The conference bridge configuration was attached...What is the problem? thanks.
Hello Guys,I have the Cisco Unity Connection 8.6 HA ( Active/Active). When I tried to do the backup using the DRS from the Unity Connection Publisher, I can backup only the publisher node. In order to back the 2nd Node I need to login to the send nod...
Dear Friends,We are having CUCM version 7.1.5 and we are trying to install a Cisco 3905 SIP Phone in it.The phone is not registering and given below is the status messages of the phone,1970/01/01 00:28:31:452 File Not Found : English_United_States/...
Hi All,Quick question, we have had a user request to use both microphone in the handset and in the speaker based microphone at the same time. It seems that the group listen feature will provide the users with what they have requested, but it appears ...
Hello all.We recently updated the firmware loads for all of the 6941 phones for a client of our and after the update, the corporate directory stopped working. I don't think that these two are necessarily related but that is the order of events in wh...
I have Cucm 7.x and on a remote location a CME (Call manager Express).On the cucm several phones configured with extention 10xxOn CME the phones have extention 2xxFrom CUCM extention i can call an extention on the remote locationI am unable to call f...
hi all,i want to pass the call to local DN and International number so i have created translation pattern like belowinternal 2000 PT-line partitionTP : 2000 PT-line kept called party as 1XXXXXi thought call will pass to internal and internationa...
Hi All,I want to put call diversion on couple of extensions, for example any call comes on 2001 so automatically forward to 3001.Please let me know what I need to do.Thanks Nomi
