IP Telephony and Phones

I have just begun supporting a CME 7.1 client who has a 7962 phone and a 7911 phone that both share a single line presence (one extension, present on both phones)The 7911 phone shows all directories for missed calls; received calls; placed calls.  Ho...

Hi,I need some help in integrating Avaya IP Office with Cisco's UC500. Is this possible? If yes, are there any docu,emts or white papers highlighting this please?Rgds AjaySent from Cisco Technical Support iPad App

HiCisco Presence CUPC clients are not able to use deskphone more while connecting through wireless.Is it mandatory, users PC/Laptop has to be connnected to backside of Phone port, inorder to use deskphone mode on CUPC ?When we  enabling and disabling...

I configured Extension Mobility with the following URL:http://172.28.8.8:8080/emapp/EMAppServlet?device=#DEVICENAME#But getting the 404 error. I have an ASA then a Switch between the gateways, could it be something in the ASA? Maybe a DNS issue. I am...

Hello Everyone!We are currently upgrading from CUCM 6.x to 8.6.  One of the discussion points has been upgrading our voice gateways (about 200+ of them) from mgcp to h323.  I'm a little leery of this given having to manually configure router patterns...

Dear Alli want to change the cisco ip phone logo to my company logo , so i need some helpthank you

HiI have CUPS with System version: 8.6.2.10000-44. At present only one node is installled (ie Publisher)We want to add another node to make it as CUPS cluster.Fist node is upgraded from version  8.5.4-10000 to  8.6.2.10000-44Since it is upgraded, we ...

Hi,I've got a B-ACD queue setup and everything's working exit the queue exit option.  As I see it I've configured queue-exit-option1 to look for pressing of key '6' and on this key press the caller should exit the queue and be diverted to ext 400, is...

if i log into DRS site or OS admin site using a wrong password i am getting an RTMT alert At Fri Mar 02 14:44:16 EST 2012 on node 1.1.1.1, the following SyslogSeverityMatchFound events generated: SeverityMatch : AlertMatchedEvent : Mar 2 14:44:00 XXX...

Currently I have a CUCM in Arizona. I am in Afghanistan right now with a VPN going back home via satellite. Ping times are anywhere between 800-1500. As long as my phone has the correct firmware, it registers just fine and I can make calls. One of th...

Hello specialistI known that the pre-req for secure dspfarm in 28xx router series is :Cisco IOS gateways have the prerequisite Cisco IOS images installed. Voice security features aredelivered on Advanced IP Services or Advanced Enterprise Services im...

I have a simple question regarding Tandem Calls, and I have probably over looked the answer. When looking at Traffic Summary, I understand that Tandem calls are one that came in on one gateway and left via another gateway. My questions is are both le...

Hi All,I want to create a connection between A & B cisco 1841 router. We have completed the configuration. When start a connection from  A to B or B to A connection was established.But in 2-3 second connection goes down wihout any ping was sent.Topol...