IP Telephony and Phones

Hi Guys, I need some help. Here is the setup I have, I have a 2901 router with a PRI vWic running CME 8. What I am trying to do is pass fax calls through a sip trunk to Fax for Asterisk. This however has proved much more problematic that I thought. S...

Is there a way to create a new customized softkey to use on a template? I have set my direct call park retrival code as a line speed dial but would like to have it show as a softkey instead to save some room.Anyway to do this in CUCM 8.5?

I have a really interesting issue with shared lines on a UCM 7.1.5-3000 cluster.  There are 7960 phones that share 5 lines for incomming calls to a service department.  During normal opperations calls come in and hunt down through the 6 lines until t...

Hello! I want to setup a Cisco Unified Communications solution for an enterprise with more than a thousand users. The company has 3 sites. I want to use one CUCM cluster for all the three sites and Cisco voice gateways for survivability purposes and ...

Looking for an Cisco IP phone that can sustain harsh environments eg. manufactiring plant with high moisture levels, high temperatures, etcLook forward to your helpfull information.Cheers!

I am looking for a sql statment in Call Manager that will pull IP addresses of IP phones. An example of the type of information I am trying to query is What phones in network X have this CSS space assigned? I can query phones and Assigned CSS space b...

So I ran into an issue where some 1800 numbers give a fast busy, while others work fine. The calls are routing from Call Manager, which is stubed of aAvaya PBX system by an h323 trunk. All Calls go through an mtp for additional services such as MoH.I...

Hi GuysSomeone has made a upgrade from CUCM 8.0.3 to 8.5 ?..how long time take? The cluster have one Pub and two Sub.TIACristian

I recently upgraded a customer from 7.1.3 to 7.1.5, and after that, it´s no longer possible to see what switchport the phone is connected to from the phone´s web interface.Does anyone know if this is a feature i need to turn on, or has it been remove...

Hello Guys,I have issues logging on to the CUCM Administration Web page  and users logon to the phone with Extension Mobility username and password.Whe I tried to logon to the CUCM Administration page, the page displayed "Communication Error" after e...

Hi,I have an issue when making a call into our new v7 CUC from the PSTN, which goes via our old v4 CUCM cluster (being replaced). The call travels over an ICT to our new v7 CUCM cluster, and then hits a Call Handler on the v7 CUC. The Call Handler is...

Hi guys,We are trying to set up intercluster trunk between our two sites, one site is using Cisco ASA and other site is using Checkpoint as a firewall.On both the firewalls we have allowed TCP/1720. We are not able to get trunk registered through thi...

I am trying to connect a new UC520 to an Avaya CM 4.0 installed in the building via IP trunks so the cisco users can communicate to the avaya users by dialing the 4 digit extension (the pbx's extension plans do not overlap) rather than wasting 2 tele...