IP Telephony and Phones

Hi,We have problem with message waiting indication in one of our CCM clusters which is integrated with a CUC cluster.CUCM :  7.1.3.32900-4CUC : 8.0.2ES14.41900-14.The integration was working fine in the past and it suddenly started this strange behav...

In several Cisco documents i have seeing that reverse (PTR) records should be update when CUCM name is change.Somebody knows the reason of this?. Up to my knowledge CUCM only uses DNS forward A record at boot up for filling the hosts, rhosts, sqlhost...

Hi all,We're using a CUCM 6.1.4 and now trying to setup a call recording.I use a SIP Trunk to signalize to the recording server. The phones of third generation have Built-In-Bridge enabled, Recording Profile on the Line ist defined an enabled too. Th...

Is there a document that tells what the fields are in the OutputCmrRecord line of the CallManager trace file?Here is an example:outputCmrData CMR data - 2,3,232851,3,"3313",59770361,1271856744,1103,35296,1097,35104,0,0,0,"ace5e2e2-943e-44a4-8235-818d...

Dear All,I have a fax machine model ( Muratec F 68P) which is terminated on Cisco VG224 , the VG224 is using SCCP  with CUCM 7.1.3 ,the problem is when I need to send a fax from the fax machine I can't send and when I used the fax for a voice call it...

Hi Guys,My Customer have a one CallManager version 4.2.3 and will be migrate to 7.1 using the another machine. I Not know nothing about the DMA and I have the following questions:- When I will be configure the new machine the name have that be the sa...

We just had a moment where the 3 people in our office with this expansion pack all of a sudden just died.  After troubleshooting I come to realize that if the module had its power supply plugged into it, the phone drawing POE as its suppose to then i...

Hi, I've a cisco router with callmanager express 3.2Actually the  phone menu's language is english. I want to change it in italian.Where I  can find the localization file?Thanks in advancegiancarlo

I had an issue with 6921 phones not staying in the correct VLAN.Here's the sample config:interface f0/1switch access vlan 50sw voice vlan 900sw mode accessThe configuration initially worked.  I was resetting and rebooting the phones and switches seve...

Hello, We are running CUCm 7.1.3.3 and we recently had someone ask about the DND feature. We do not want to deploy this until we can get the ring out DND to display and currently cannot. We have an assortmant of phones from the 7910, 11's, 12's, 40,s...

Dear FriendsI have a customer who is running CUCM 7.1(2). They had an OLD PABX which supported an intereting fetaure. Caller A can call Caller B through direct extension dialing eg . Ext. A with number 1000 can call Ext. B with number 1002 by directl...

CISCO 6921 phones have the message  as per “phone no1.jpg”, rather than the more common “missed call” screen.  If the details soft key is pressed  it then loops between “phone no2” and phone no3”.  Under all  circumstances  picking up the handset do...