IP Telephony and Phones

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Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...

call forwarding.png
Translator by Community Manager
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My customer wants to be able to extend the length of time a call is on network hold, after pressing transfer and is busy looking up the number in the corporate directory. Not sure if there is a specific timer to alter this except possibly the hold re...

Is there a way to make the 794x phones generate a sustained DTMF tone? For example, I need the "*" key to generate a constant tone for 650ms; however, it is only generating a 10 to 20ms tone even though I'm depressing the key. Thanks.

tim_roper by Level 1
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Im using a Cisco 7960 with call manager express i have three phones one configured right but the other 2 keep saying TFTP file not found. i have restored all three to factory default and the 2 phones that do not find the file will not let me get into...

Have a need to get the Audit logs (not CDR/CAR) off of the server and stored off box for 3 months.Have not found anything under the options for audit longing for storage location.Is it possible to store the Audit logs on another box besides the CUCM ...

rkirker by Level 1
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We are looking at a CER 1.3 TO 7.1 upgrade in addition to upgrading call manager from 4.1.3 to 7.1.3. Our plan is new hardware for both systems so we would like to uprade CER first given the backward compatibility and then build out a parrallel CUCM...