IP Telephony and Phones

I have a customer who is using Unified Personal Communicator as the primary phone for all of their remote sales people. They would like to use features like Call Forward all (CFwdAll) and Forced Authorization Codes via the SIP client. Does anyone h...

Is there a way to allow a user to switch the system between open and closed manually when they are using auto attendants both when open and closed. They don't want to be bound by a schedule. There are ways we can do this by eliminating the day auto a...

Hi,Is it possible to force a refresh of the background image on 7945 IP Phones ?Reseting the phone does not force it to reload the picture.Thanks.

Whithout having the Supervisor Client Software loaded on your PC is there a way for people to see the Agent's Name, Current State, and Reason Code?We want people who are managers to see if their employees are logged in or not and if they are are they...

Hi,Please help me in configuring Announciator in CUCM 6.x/7.xPlease suggest any document for the same.Any reply is helpful.Thanks,Manish

Looking for some opinions on security concerns with a Dynamic IP handoff from a service provider that sends both internet and SIP traffic down the same physical circuit. The provider separates the SIP and Internet traffic with separate DLCI's going i...

Hi,I have a problem to configure a trunk SIP on my CCM 4.2 SR3.There's no problem to configure SIP trunk on Asterisk, but to configure this on CCM, you must before configure a MTP (Media Termination Point) on CCM.However, I can't do this because I ca...

Hi,I need help!I try to add ports for vg224 (sccp) thru bulk tool.There is some post on forum but it seems that there is something missing.1) I have created a gateway template named "0024CEF12F" (10 characters of MAC address) 2) setup first port 2/0/...

Is it possible to use a 7921 as Assistant Phone in IPMA?I'm running CUCM 7.0, was able to assign the Default Assistant Softkeytemplate, but it's not possible to assign the 7921 within the IPMA configuration of the user.RegardsPeter

I have UCM 7.X and am using the line/device approach (or is it device/line) . The device is wide open and the line is what is restricting the calls. I have seven sites, each has its own device call search space and they all use the same CSS for the d...

Could anybody confirm that the number field under the ephone-dn is used to populate the CLI field for an outgoing Q931 call? I'm having difficulties using different CLI values for different phones and I want to double check I'm manipulating the corre...