Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
For some reasons our CDR Records were deleted and we found this issue in April that all data prior to march has been deleted. Unfortunately it cannot be recovered since it is not any more in the system. Now we want to backup the CDR Data on daily bas...
Hi all,I am doing a review of a customers CUCM system and have found that the firmware that they are running on there 7975G IP phones has been deferred.I noticed this on the download page where 8.4(1)_SR1 has been moved to the deferred releases secti...
After upgrading my demo/test system to UCM7.1.2 I get the warning:System version: 7.1.2.10000-16Licensing Warnings: System is operating on Demo licenses. Please upload relevant license files.Software Version license is missing. Call Manager Service w...
I have a client who purchased 100 CUE licenses for an existing CUE. They are in need of adding 50 mailbox licenses. The ordering guide does not specify whether or not the licenses are cumulative. I understand that CUE will only accept 1 license file,...
HiIn CUCM 7, is it possible to add persistent route. Has any tried this?Thanks.
Hello everybody,I am appreciating your help on my issue, I cannot hear busy signal in my ciscophone, an example when I picked up the Cisco phone and other person iscalling me he cannot hear the busy signal.This problem happened when the call received...
Hi,I'm testing Alcatel Ip-Touch with Cisco 2950 device. PC is connected to Alcatel Ip phone, Ip phone must be in vlan 600 and PC in vlan 200.I need to tag IP traffic from Ip-phone with CoS=5 , and data traffic from PC with CoS=0I think voice-vlan ma...
Is it possible to transform called party number?Something like this:I need that the format of a called party number always like this 00-123-12-123456.When dial PSTN number, for example (0 is prefix for outside calls to PSTN) 0123456 i need that call ...
When I press the transfvm softkey I enter the vm # and press it again nothing happens.We have CCM 6.1.1
Anyone know why after we changed our TFTP server on our DHCP scopes, our 7940/7960 phones rebooted, got the new scope, but our 7910 and 7936 will not??? Tried factory resets, etc. Plugged a 7940 into the same port, it got the tftp... so I thin it'...
Hello,Using ACD 3.0 with hunt-group logout HLog.When all Agents are logged out I hear a few seconds of the en_bacd_allagentsbusy.au message before the en_bacd_disconnect.au. I was expecting to hear the disconnect message straightaway. Any help is wel...
I have two users that want their phone calls sent to each other. If some one calls Ext: 8001 and the person is not there they want the call to go to Ext: 8003. If some one calls Ext: 8003 and the person is not there they want the call to go to Ext: 8...
Hi, I'm running Cisco Unified communication Business edition version6.1.3.2000-1. The device protocol we are using for all phones is SCCP. I have two 7912 older phones that appear to be running SIP device protocol. The two phones are connected and ar...
I am operating Cisco Call Manager v7. It is purely the IP system, with no PSTN lines.We do have connections with other Call Managers in other countries, for which I use Hunt Groups to route the calls.I am trying to see if its possible to do 2 things...
I have an urgent need.I have a site that has reported over 4000+ minutes of calls from our Mexico site to the Ukraine. I am running CME7.x and do not know how to set-up toll fraud/restrictions on outbound calls.I need some help, point me in the righ...
