Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
HiI've got a strange one here. I've an 8832 registered with CUCM, it's getting an IP, conf file and calls are working without any issue.On CUCM it's showing as not available and the webpage isn't reachable. Registration: UnknownIPv4 Address: None Th...
Ok so what is the deal?Doesn't look like it does anything.I am changing my default regional relationships tonight and need to remove a lot of relationship and was looking for a way to make bulk changes to the regional matrix. Tried Export/change/Impo...
Is there anyway to get the total amount of time an agent spent with their phone on mute? I can't seem to get a definitive answer on this. I've looked in TCD but it's not there.
Hey Guys, is it possible to integrate a Callmanager 11.5.1 with a MS AD 2016? I cannot find a Compatiblity Matrx for this. And if it doesn´t works, is there a solution for this Problem? Our Customer only has AD 2016 ... Thanks!
Hello,I am new to this and I am having a hard time changing the timezone on my cisco voice router c2951 I have different phones 7962 and 8841 and they both show different times.I did the following and that didn't work: I clock timezone PST -8 0clock ...
Hi ,Can someone explain me how does the SIP point to point VC call works. Example: SIP endpointA at Bangalore and Endpoint B at Pune. How does call get initiated and how it flows,
Hi All, We would like to know if window 10 is compatible with CUAC version 10.6? Currently, we have a CUCM version 10.5 and CUAC 10.6. We reformat the PC of the user that has a windows 7 OS to windows 10 OS. However, CUAC is not working on windows 10...
I have to land line connected to mgcp cisco gateway cisco 2900 series, when client call on them the ivr work properly and the call continue.,after the call end, the line still up and didn't disconnects, when a second customer call our numbers he hear...
Hello all, When I disable the Media Termination Point Required on the Call Manager SIP trunk, I get no music on hold. Is there a way to apply any changes to the CUBE or CUCM and fix this issue? The topology looks like the one belowPhone <--> CUCM <--...
Running "debug ccsip all" and seeing no output. Other debugs show output (debug ip icmp).Code is: Cisco IOS Software, IOS-XE Software (PPC_LINUX_IOSD-ADVIPSERVICESK9-M), Version 15.2(4)S1, RELEASE SOFTWARE (fc3)Technical Support: http:/...
Hello, How can I change the foreground of my CP-8865 when an incomming call is ringing on this phone.Because the softkeys are hidden behind this wall-"softkey".I want that when a call arrives on the 8865, I want to see "Answer - Decline - Ignore - Di...
We have a timeclock IP phone service that we use to allow associates to clock in and out using the 8800 phone. When you chose the service on your phone you used to be able to see the clock on the phone because the window for the service was smaller....
Hello, we are added one phone to the CUCM , after that we get message - Smart Software Licensing: The system is operating with an insufficient number of licenses Configure additional licenses in Smart Software Manager within 83 days to avoid losing t...
In my organization we have approx 500 Cisco Video Endpoints. We need to change the customization file (Branding/Splash screen) Would there be any way to bulk update Cisco Video Endpoints to change the customization file, so we do not need to login to...
Hi NetPro, I am here to ask for some assistance in this issue that I have been trying to resolve for the past few months. Here is a summary of the issue we are having. When we send faxes, the receiving end will receive only the 1st page, or they will...
