IP Telephony and Phones

I have CME 4.1 running on a 2801. For music on hold, we are using an external source. I have an ephone-dn with the moh out-call command pointed to a dial-peer that is connected to our music source. If you dial the dial-peer, you hear the music and...

How can an administrator disconnect a caller from a bridge? Can the administrator view what phones are attached to a meet-me conference? We have a meet-me conference bridge that is stuck in the "open" position. What can be done to disconnect attend...

I have configured a DSS/BLF on my 7960 for one of our DN's. Speed dial and busy display are working great. Is there any way to get it to show when the target DN is forwarded to voicemail? Thanks!

Anyone ever seen this issue? Calls to anything that are "unknown status" fail. This includes CTI RP and ports. 5.1.3.1000-12

Is external ringing supported on transfered or forwarded calls? The scenario is that all calls come into Unty AA. Calls are then blind transfered to the extensions. The users want to distiguish between internal and external calls. Right now, the CID ...

My CCM 4.2.3 suddenly stopped providing Music on Hold. I checked services and even restarted the server but it doesn't work.Any ideas on how to troubleshoot?thanksjoel

Have two problems with srst. When a remote site goes into srst mode, how can calls be redirected to their pstn number from ccm? Currently the call goes directly to their voice-mail.The second problem is when the remote site is in srst mode and they p...

Hi Is there any way to change unity express Data and time manually .its not syncing with ntp servers.pls replythanks

Hi. I've noticed that our incoming calls have the leading 0 digit chopped off them. IE 02920 111111 is appearing as 2920 111111 . Obviously when we miss a call and try to redial it wont connect because the number is invalid.I've done an ISDN q931 deb...

Hello All,can anyone point me to a link where I can get a listing of ALL approved updates for the Call Manager Win2000 operating system? I can find a link that shows the LATEST approved updates but not ALL. I am going into a customer site to review...

When I try to bring up my NM-CUE, I get the following mesages. Does anyone recognize this? Does anyone know how to recover from it? It promps me to enter boot information but it never seems to be able to access my FTP server.Thanks!!c ...

The problem is when the caller dials the number for the inside phone that is behind IPCC,it hears the music generated by CRA and when the phone goes off-hook, the called agent hears busy tone.

How to get rid of the horizontal lines underneath the line appearance when there is a background image on the 7961 phones.Let me give an example. One of our customer has a background image, this image doesnt have any horizontal lines. But this phone ...

Hi. Can I share the desktop in MeetingPlace Express VT 2.0 so other person in the webconference can work with my desktop? Or it is only screen sharing in order for others to only see my desktop? I look into CCO but can't find an exact answer.-JJ