IP Telephony and Phones

Hi,  I have a cisco 7942 phone in which the call history is not getting stored and not showing time. We have tried rebooting (not factory Reboot) the phone but the issue still persists.I have checked the CSS and partition with the user having working...

Hello,We set up a new site and now our IP phones which are 7941 are not showing the call history such as missed calls, received calls, and placed calls. We have call manager 8x. Also, the new site phones register to the subscriber in another site, we...

I can xfer a call to an internal number of my office (**621) without problems, but blind transfer to the same phone always fails. During dialing of the same internal number display shows "Transfer failed".I have 2 cisco phones spa303 and spa504G. Bli...

Hi, i have a problem with the ip phone cisco model 8851 fw v 11-2-3msr1-1when the call coming and is answeredno problem but when transfer this call the phone dont respond at the soft keys, this problem is only with the new firmware, its necesary any ...

  How do I enable the session keys to display on the right side of my 8800 series multi platform phone when calls come in?  The picture on the Cisco website shows session keys illuminated but there is no option to enable them in the phones GUI or web...

Hi, I have a CUCM cluster. Two CUCMs, one is Publisher and second is Subscriber. In TFTP i have defined IP address of both CUCMs. I configured Publisher as a primary server and Subscriber as a Secondary Server in TFTP.  Wherever I remove the Publishe...

Hello Experts,I am trying to delete the certificates from CUCM Publishers which has totally 5 nodes , out of 5 nodes 2 nodes are not in production and we have planned to remove it from network.But , that nodes have expiry date as year of 2022 and onc...

Hi,I can't make nor receive calls on a BRI interface, issuing a debug isdn q931 show the following ====OUTGOING====isdn test call interface bri 0/2/1:0 0677889922VG_router#*May 27 15:42:23.808: ISDN BR0/2/1:0 Q931: Sending SETUP callref = 0x0006 call...

Hi,   I have two AVAYA 9608G registered with CUCM. But issue is that both are unable to call each other. Even I am unable to make a call from cisco phone to avaya phone. need help to solve the issue.   I have to enable AUTO qos for AVAYA phone on cis...

Greetings. I would like to know if there is any way to see on the CUCM if a 8851 phone has a expansion module connected to it. As far as I know we load the configurations of the 8851 Phones ready to use the expansion modules, but unless we get direct...

I have a client that needs a phone in their large freezer room. I cannot find any phone that will work under 32°.We'd prefer VOIP but also fine with using an ATA if we need to. Any suggestions? 

please advice if possiblethis apply to call center, let say have 10 IP phonescreate hunt pilot 1999 and associated with this 10 phoneeveryone is calling 1999 to reach out...how can from this 10 phone, when outbound call , it show 1999 not each indivi...

Hi,If I have a two pstn gateway ,What is the best way of creating route group ?Adding both pstn gateway into a route group or create different route group for each gateway .In my case I have a two pstn gateway and tsip trunk .Requirement is if sip fa...

Hello,I would like to setup a Bluetooth headset so that the pickup button and volume buttons can pickup calls and adjust volume when connected to a Windows 10 machine using jabber.This headset can work successfully with Cisco IP Phones 8851.The sound...