IP Telephony and Phones

Hello all and thanks for your time and expertise.  Here's my scenario.  I have two DIDs that need to be answerable on three clerks' phones.  In other words, these clerks needs to answer calls from both DIDs and if one of the clerks is busy - the call...

Call Flow ISDN E1 >VG/CME We have an ISR 4331 with CME capabilities, the IP of the ISR 4331 is 192.168.4.1 which is also the IP of the CME. SIP Phones are successfully registered on CME.Question is how Can I route the DID call to one of the IP Phones...

Dear Experts,I have 2 question below: I want to know is it Contact Center UCCX 10.5 is compatible with CUCM 12.5, please share a link.i want to choose a E1 controller card, actually when i m choosing i am confused what is the difference between voice...

Hi,When Media temination point need to be checked on the trunk configuration . I have sip trunk , is connected to another sip (non cisco) , in that case do I need  check media termination point required ?  Thanks

Hi,I have  the below  settings RP  9.00! . partition international1 RP  9.00! . partition international2 css_int1 international1 css_int2 international2one is going through the  trunk1  and another going through the trunk2if I assign first css on lin...

Can someone point me to a Cisco doc which can provide info on this command ?

Hi to all at my client I have UCCE vers. 10.5 with Ip-Ivr 10.6 I have received a third party CA certificate with private key (.p12 file) because I must create un application that connects with a https web services.I have created my java class, create...

I have configured a 2911 router to use MGCP with Callmanager 8.5. A show ccm-manager on the router shows that it is registered with the Callmanager as does show mgcp, however under the endpoints for the gateway it shows Unregistered.  Is this because...

Hi team,We are facing SIP trunk calls issue and the wire shark logs in below. Please tell me the reasons No. Time Source Destination Protocol Length Info27 66.683825 172.18.XX.XXX 172.18.XX.XXX ICMP 242 Destination unreachable (Port unreachable)Frame...

In our business, our phone are mainly in the pattern 13XXX, 14XXX, 15XXX, 16XXX I added some extension in the 172XX for Hunt Pilot When something is calling from outside, everything is fine. From inside, if they dial all the 5 numbers, it works, but ...

Hello everyone, I have a dial peer configured for incoming calls redirected to the CUCM working just fine, and wants to do the same when the router lose WAN connectivity and CUCM becomes unreacheable, the problem is that the srst dial-peer will be pe...

Hello everyone,I am trying to configure auto attender with unity connection 10.5,First i configure CTI route point & associate a extension 5000 to that & also forward all calls on voice mail.Second step configure end user with access group (CTI enabl...

I have my CUCM 11.5 directory syncing once a week, but the CUCM is sending a bind (auth) request to the LDAP server about every 2 seconds.  The DC is logging to a Splunk server and the shear number of bind/unbind request from the CUCM to the LDAP ser...