We have a sip provider for our incoming calls. On Jabber calls the called number comes in displaying extension number followed by @sipprovider.com so for example. 1234@enterprisesip.com We just need it to display the extn number and not the @XXXXX po...
Good morning - I'm trying to add the device pack the 8865 video phone, and after adding the pack and rebooting the cucm cluster, I still cannot see the phone in device defaults nor can I add it. I downloaded the latest cmterm-8845_65sip.12-0-1SR1-1.k...
Hi, I'm looking into a solution for our CUCM\CUC Backup. Both of them are virtual and in different physical locations but with good bandwidth. we would have 2 SFTP servers, one in each location, and would sit behind a virtual IP (vIP). If one sftp is...
Hi, I have a cp-78413pcc-k9 v07 with sip78xx.11-0-1mpp-477 firmware i try to convert it in enterprise by firmware upgrade. I have put .load file in provisioning upgrade rule and send this file by tftp server. In same server root there is firmware fi...
Hi All, I currently have two CUCM clusters running version 8.x. I'm looking to consolidate both of these clusters into one and upgrade to version 11.x. The plan is to upgrade the cluster that we are going to keep to version 11.x, migrate users from t...
Hi Is there a way to cherry pick which Critical services that we want to be alerted? We have disabled XCP Directory Service. This is now alerting us and we want to remove this alert however still be alerted for the other services in that alert. F...
Hi Guys, I am trying to use the bottom Call Forward all in IP Phone 8851, but, when I dial the first digit hear the message: "not is possible to complete the call please to consult ....". I verified the configuration about IP phone, but, didn´t fou...
Hi All I have SRST phone at remote site and i delete the old CUCM at the old site. now i setup new cucm so how to switch and migrate the old SRST phone to new CUCM, i tried to reset the phone but it still register to gateway as srst mode. i ...
We are in the mortgage industry and have people from our servicing/customer service departments calling customers constantly all over the US. I've been requested to investigate the possibility of caller ID displaying as a local phone number when our ...
I'm using CUBE to perform media forking for call recording. Our call recorder can only handle G.711 but calls can come in with other codecs (e.g G.722 or G.729) I've tried configuring a transcoder on CUBE, but I still get the error: %VOICE_IEC-3-...
Hi, I recently created a report using the report tool on a Dx650 phone in an attempt to identify an issue. I selected my email address and selected create report and was given the response the report was created and that I can access it via the ser...
Hi, Just abit of guidance regarding voice jitter issues over 4 concurrent calls. We have a international remote site with 17 Cisco Phones, registered at our Data Centre CUCM over a 10MB MPLS. The phones voice calls terminate at our Voice Gateway also...
Dear all, am having the below scenario, 1- IP phone- CUCM ver8.5-->CUBE-->ITSP,,, successfull call 2- ITSP-CUBE-CUCM-IP phone,,, successfull call 3- ITSP-CUBE-CUCM(autoattendant)-IP phone,,, call established but no audio on both sides. when i confi...
Hello guys, anyone can give a solution to avoid the below error while login the cucm, its for a automation purpose. this page is not allowed to move forward, please help guys Error Code: DLG_FLAGS_INVALID_CA DLG_FLAGS_SEC_CERT_CN_INVALID. This site...
Hi, When integrating cucm and cuc on a be6000 is a sip or sccp protocol required althought they both reside on the same UCS server? Thanks
