Other Collaboration Subjects

Attempting to document the server recovery process for Call Manager 3.3(3) for my own records, and at customer request.Does the "Same Server Recovery" need to be flagged to restore a Publisher server from failure? Assuming backup is current. Does t...

Greetings, I have an issue with a 2610 router that is acting as a voice gateway. Installed is the NM-2V with (1) VIC-2FXO-M1 and (1) VIC-2FXS modules. Currently the router is configured for MGCP. After extensive digging, I need to convert thi...

Does anyone know if there is a way to create Line Appearances on the Cisco IP Phones as you can with a traditional PABX (sometimes called Key Appearances).We are currently trialing IPT and some of the managers we have on the system have said they wou...

We are running 2 clusters connected by an intercluster trunk. Each cluster has its own corporate directory of users added in ccmadmin interface, but the phones in each cluster can only find users within their respective cluster.We would like to have...

Hello.Do you know if a Comapq (HP) server DL580 would work to setup Call Manager on?. I am trying to save money and not buy the hardware for the Call Manager for now until we test the technology.Thanks.

Hi All. Thanks in advance for any help.I have been asked to create a system whereby outside callers can call a number at our facility, enter their phone number, and then receive information related to their bill.The assumption given to me is that our...

Hi all,We have a Call Manager 3.3(3)sr2 and on the trace log I have this alarm msg but I could not identify why this is happening.could you help me?tks,Cisco CTIManagerkCtiProviderCloseHeartbeatTimeout - CTI heartbeat timeout; provider closing. App I...

unity 403, ccm 3.34. Centralize call process. wan uses g729 and lan uses G711. Unity has disabled G729 to use hardware transcoder. Both unityvoice port and remote phones are under the MRGL which contains the hardware transcoder. When press message b...

Hello, we have a 7835 Server CCM 4.0(2) a with a full Hard Disk. Most of the space is contained in C:\Program files\cisco\trace directory. Can I delete these files? Do I even need the traces if the server is otherwise functioning normally? How do I t...

I have an IP Telephony central mode deployment. CCM 4.0.1 is used to enable video features. Moverover, for video telephony support i needed to upgrade the 7940 and 7960 firewares. So we instealled teh new firmware on the cmm. The ip sets were used t...

Anyone else seen this behavior? We're running CCM 3.3.4 with Pub & 1 sub in one location and 2 subs in another (WAN connected). Sub #2 in the remote location has locked up on me twice now. The first time we just rebooted the machine, but I don't w...

HowzitPlease provide info on how to configure access,Dist an Core switches with Qos for VOIP.I need to configure Qos on 500xCat2950acc switches,12xCat6509dist switchesand 4xCat6509 with 720 sups cor switshes and then ou to the wan through 7200 Router...

I have a few routers configured with h323, dial peers, etc... My problem is we have local extensions that begin with 9XX. All calls seem to work except when a user behind the router dials a number like 922XXXX the call does nothing for 20 sec. and th...

I am implementing a CCM4 solution in our organization. I have a 2621XM with NM-HDV-2T1 as my gateway between the legacy Meridian-81C and the CCM. I have all the call steering correct on both sides at this point. I can call from the pbx to the IP phon...

Has anyone been able to use MGCP with a 2811 or other router with callmanager and FXO Loop Start trunks. I am not getting answer supervision and thus when the carrier sends the disconnect signal trunks stay active for a minute or so. TAC is telling...