Hello,I'd like to identify incoming international calls with a different ring tone at IP phones.Also, i'd like to transfer these calls to a specific group of ip phones automaticly.Is it possible with CME 3.1 ?Thanks a lot.Ricard.
Hi,In voip dial-peer configuration we can set a dscp value for media and for signaling. My question is what kind of signaling do we mark? Is it H225? If we have MGCP or SIP gateway, is this signaling included or we have to mark it excplicitly (outsid...
How can I change the "<<" text in backspaces function in <CISCOIPPHONEINPUT> objects?<SoftKeyItem> <Name>Borrar</Name> <URL>SoftKey:<<</URL> <Position>2</Position> </SoftKeyItem>???
We want to upgrade existing CCM 3.2(2c) to CCM 3.3(3) and afterwards to 3.3(4). I used the procedure for same server recovery described in http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guide09186a0080189f20.htmlUsed Upgrade A...
Is it possible to check if an agent is logged in?? I would like to be able to decide- "If an agent is logged in" then put the caller in the queue, else "send the caller to voicemail"I have a queue where the people work variable hours. Using a strict ...
Hi,I'm writting an IVR script for voip callback, and just met the following:When command 'leg setup $destination callInfo' is given without incoming leg (when calling back, all legs are outgoing because cisco initiates call itself), CallID field in H...
Hi,Sorry for the newbie-ness of all of this, but here goes:We're shortly moving to new offices, and I'm planning to use IP Phones instead of a legacy PBX. Here's what I've got in mind; stop me when I start talking rubbish:- I've got a 2621XM lying ar...
Folks, I have a cluster comprimising of a Publisher and a Suscriber. I have followed cisco's best practices and registered the phones to the suscriber. I see that the suscriber and the publisher do syncronize with each other. Also when i look...
The ISDN switch type is PRI-5ESS, so I can configure it on voice gateway(3725). But when I configure the Gateway(MGCP) on CallManager(3.3.(3)sr4a), the only ISDN switch type can I find is 4ess(default). are they compatiable? What IDSN switch type sho...
Hi.I´ve been reading in this forum some messages saying that I can develop XML Services using IP Communicator and Call Manager SImualtor.I´ve installed CM Simulator and the, installed SoftPhone 1.3(3.0). In the installation process it says me to inpu...
