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If I have 10 Compliance Recording (CR) licenses in Quality Management, but I have more than 10 UCCX agents, is there a way for the system to dynamically assign the licenses to the different users in QM 11 based on whether or not they are currently ac...

Dears, I have a problem needs solving, As you know the FXO card is responsible for terminating analogue lines from the PSTN provider, now when the port is up the status will be like this: PORT                      CH   SIG-TYPE       ADMIN OPER STATU...

Issue: As per BUG https://bst.cloudapps.cisco.com/bugsearch/bug/CSCul06940 Symptom:CUIC report continuously fails after some time with error "not owner of table".Conditions:CUIC custom report using custom stored procedures which utilise temp tables....

I am working with someone that has CER but doesn't want to change how their 911 calls route. They only want to receive alerts via email when a user dials 911, including location information. Is this possible to do without changing how the 911 calls r...

ULTRACCO by Level 1
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