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I have on-premise register is succeed DX80, but can not registered by Expressway. DX 80 Message alert : "Phone features unavailble", but when DX80 in Internal network then no proplem. - DX80 ver: 10-2-4-99.k3 -  CUCM 10.5.2.12901-1 - EXPRESSWAY C/E:...

Hello, We recently swapped out a 2821 router with a 4331. After the swap, paging works but the complaint is the voice coming through is garbled and hard to hear. The config from the old router is applied to the new router. The paging did not have th...

Vocie Gateway shifted physically E1 PRI service not working as  I could see the ISDN status layer 2 is Up. BT side it is saying the incompitable service when trying to establish the call. when I try making outgoing call ,error tone is coming .Not su...

Hi, I have a problem when I try to bulk insert phones with BAT files : my CUCM (v11) says that "FORWARD ALL VOICE MAIL is not a supported field". In my CSV file, field is "FORWARD ALL VOICE MAIL  1" and set with value "t". Is there a way to successfu...

Hello, As title, when this DX650 registered in intranet is all good.But when it's in extranet registered with SSL VPN, only can call out ,but can't reveive a call. It means this DX650 is 1001 ,other phone or jabber is 1002, when 1002 call 1001 : call...

Callers cannot be forwarded to voice mail accounts.  My version of Unity is Cisco Unity Connection version: 9.1.1.20000-32.  Where can I start to troubleshoot this issue?  Is it in Call Manager or Unity?  Help!!!

Can i connect DX650 with HDMI out port with TV ?

Hi All,  We have a SX80 failing to register. I would like to know what ports are used for the initial registration. I have verified port 5060 is fine as well as the routing to the call manager. The call manager does not stay onsite as we are a remot...

i have cusotmer orederd this bundle BE6K-START-UCL25 then after 3 monthes he need to oreder this bundle , it can be orederd any time or for the first time only ?

Camera Placement position attached please advise us if its ok from technical and installation point of view. Camera is kept in shelf above the TV. Part number - CTS-SX80-IP60-K9. Kindly advice. CTS-SX80-IP60-K9 is using CTS-CAM-P60 camera, the attach...

Hello AllIve got  a strange issue here(to me at least).  Running Expressway-E for Jabber via mobile and remote phone connectivity from the home utilizing 7841's.  Everything gets connected/registered okay, then when you make a phone call at the 15:00...

Equipment type: Cisco CST-1310 (single monitor, plus content monitor) Content monitor model/serial: LCD-110L-PRO-42   Description of problem: This monitor only will display a white screen with a flashing box of SW:3.40.

Display boots up with this message moving around in the screen SW:3.20.  No button activity.  Any idea ?