Is there a quick way to change the American accent prompt to be Australian. For example could I download the .wav files from somewhere and replace it with the one in Unity under c:\commserver\...\prompt\enu
Hi,When i delete a subscriber from unity 4.0.this users is still there in active directory.do i have to delete it from unity and active directory as well.M
For CM 3.3.2 SPB, a user can not transfer calls through the Attendant Console. It looks like bug CSCDZ17546, but the IP Voice Media Streaming Application is not running, and we can't get it running. Could this be the reason for not being able to tr...
Hello ,I have 3.1.3 unity server which will be upgraded to 4.0.3.There was only one account which was used for the installation of Unity 3.1.3.Is it possible to use different installation account for unity 4.0.3 upgrade ( as unity 4.0.3 requires 4 a...
Hi all,I´m using Unity 4.0, IPPS 1.2(3), CCM 3.3.(3) and have a problem playing Voicemail from the IPPS menu. Reading e-mails on the phone works fine, also I can see the Voicemails in the "Inbox". But when I try to access one of them, the display onl...
HiIt doesn't look like this feature is available in cme. Does anyone have any ideas how to approximate that feature now? I was thinking something like transfering a call to a dn where it would ring and the user could use pickup to grab the call. I...
Can anyone suggest a solution for this problem. Is there any way to force a dial-peer to match more than one criteria. I have a situation where an incoming call can be destined for the same destination number, but needs to be routed to different E1 P...
I have Unity 4.0(3) and running in a VMO environment. Playing new and saved messages works great but as soon as you go to repeat a message I get a cutoff system prompt before it plays. Once I hit 1 to replay I basically get what sounds like "ssage ...
Hi, has anyone done upgrade that would exceed 32 sessions limit and require an upgrade of MSDE to MS SQL Server? Does this go smoothly or requires a complete reinstall of the system? If I desire, can I trick the installation utility and enter the num...
I have read one thread that vaguely suggested that this patch for the new Microsoft vulnerability is ok to install on call manager/unity. Can anyone verify that it’s ok to install this patch? Thanks.
I have a CTI route point with extension 5000 - this is a main number that forwards directly to unity with a voicemail profile of "2900" and plays a message directing callers to different callers, and allows them to transfer out to an operator if one ...
We have two Cisco Call Manager servers (on Compaq hardware). They are connected to APC Smart UPS's for power control. The APC units are networked. Can we install the Remote Shutdown utility from APC so that we can safely power down the CM's when t...
Hi.I have some doubts with the IP OnDemand Recording Licensing. Are those concurrent licenses or just supervisor licenses? If I bought one IP Ondemand recording license that means that for example a supervisor can record multiple calls or just one ca...
I have CM 3.3.2 SPB. The calls come in on a 3640 MGCP gateway. Out of about 30 calls per hour, there are about 10 calls that start out with choppy voice. After about the first 1-5 seconds, the call is OK. This happens mostly at the main site, but...
