Other Collaboration Subjects

We are going to be integrating a Nortel Option 81C with a Call Manager. I have little experience with the Nortels. We need to be able to transfer a call from the Nortel to Call Manager and on no answer, have the Nortel forward the call to its own voi...

Hi I have a AD Directory implemented with the Call Manager with LDAP, it works fine. But my Qestion is, how I get more Attribute like "Mobile Number" in the Directory.Thanks for all Information

Hello,ich have upgrade aur Cluster from CCM 3.3(2)spc to CCM 3.3(3)sr1. After this Update we have one way audio problems! Sometimes you cannot get the call after lifting the handset. The phone is still ringing and you have to push a couple time the "...

We have icd 3.0. We use IP Phones to log in with. Everything has been fine until today a user came to work, and tried to log in at her phone and it said AGENT IN USE... gave an option to try a forced login, but that did nothing.. I have looked in...

I am using CM 3.2.3, Unity 4.0 and ICM 5.0.I have an ICM script that is suppsoed to take a call and dump it directlyinto Unity voicemail (using the *XXXX voicemail profile)The problem is, Unity sees the call as a forward from the originating ctiroute...

There is a chance to monitoring a conversation with a IP Phone? not with the sound card of the PC ?

Does anyone know how to save the Ring Type and Directory info (Missed, Placed, Received Calls)with the User/Device profile, when using Mobility ?If it is possible at all.Regards Kasper

I have installed a CCM 3.3(2) Cluster.While configuring the Extension Mobility on either of the servers, I create an IP Phone service with the URL pointing to http://IP_Address_of_CCM/emapp/EMAppServlet?device=#DEVICENAME#But this service does not ap...

Can uOne 4.0 supported in CM 3.3. As I know, uOne supported in CM 3.0 (2 years old). Actually, I just want to keep uOne 4.0 and upgrade the CCM from 3.0 to 3.3.Thanks for your help!!

I am trying to connect my IP phone to AS 5300 and it dials but wont get authenticated.On the other hand if I dial another ISP it gets authenticated.Please help in resolving this issue.Thankx in advance.Regards

Assistant Watch is not displayed on 7960 and the IPMA specific manager's softkeys do not function. They are greyed out. When an assistant is logged in to the assistant console, she can control the manager's phone and take calls for him. I can see the...

I have a customer that is interested in sending me their Unity 2.4.6 drives and upgrading them to Unity 4.0.2. They would only be sending drives and not the server. The server is something like a MCS 7837 so it contains RAID SCSI drives.Can I put tho...

A customer is asking if he can make his IP Phone busy, when he does not want to receive calls. Options are he can fwd all his calls to VM, or an alternative number.But the users I am dealing with don't want to do any of that stuff. They just want to ...

What is the difference between low complexity and high or middle complexity when talk about DSP? Is the default low in router configuration?