Other Collaboration Subjects

I am terminating calls using a cisco mc3810 my outbound pots call leg is good the calls are passing through, but when i do a show call history voice bri it only shows the tag number of my outbound pots dialpeer and shows pid0 for the incoming voip di...

Hello -Although I have a number of enhancement requests submitted for the ciscopca interface (I've been testing 4.0(2) in the lab), I doubt they will make the 4.0(3) release. My question is - will I still be able to make the unityserver\web\aa site ...

We have recently upgraded to 3.3(2) from 3.1(4b). AC works fine using the AC Client that came with 3.1(4b), ver 1.1.2, connecting to CM3.3(2), but when i upgraded one machine to AC 1.2.1 I get Call Control setup error when login on to the 1.2.1 AC c...

I am planning to do windows Update on the CallManagers , is there any Process & Procedures for Updating the Patches, because iam Having MBlaster worm in the NetworkThanks Sridhar

Trying to design the proper configuration for a customer who requires us to get subscriber info from their Corporate AD but does not want us to use the Corporate Exchange for UM. We also have a couple of dual-integration VM boxes to satisfy migration...

We have satellite connectivity to remote area using VSAT. The line speed 128 kbps. This line used for transmission the data, I just want to know what is the possibility to use the same line for voice & how? Is there any hardware & software involving…...

I have a design question regards the UM. I'll create two VLANs that DATA and AVVID. what VLAN assignment is best for the components?- CCM- IP phones- Unity- Exchange server.I think CCM and IP phones should AVVID VLAN but I just wondering for Unity an...

Is there an updated list of supported hot fixes for Unity?The only Hot fix listed on the supported list is:IIS hot fix described in Microsoft Security Bulletin MS03-007There are a whole slew of hot fixes out from Microsoft and I would like to know wh...

Currently, Cisco only supports routing functionality in the JTAPI callcenter package. Does Cisco intend to support ACD functionality ? This would allow a smaller scale ACD to be developed for small businesses without the high cost of a full ACD.

unity2.4.6 call manager 3.0hou do re-record the main company greeting

Can you assist me with finding documentation that supports Unity being hearing impaired compliant by government standards. Thank you.

Dear All:i have a LAN network running between my offices , want to connect an IP phones at each network . so each phone will has its own IP address , can i make a calls between these IP phones , i don't know any thing about IP phones and how its work...

I've got a 2620 with a VIC-2BRI-S/T-TE installed. However, when calls are placed/received over the PSTN via 64k isdn BRI lines , both parties experience poor quality audio(hissing/muffled). Internally all ok. No VAD.Any feedback appreciated.

I'm looking to create an access list on our routers to help protect my CCM servers. Can anyone tell me what ports need to stay open?