Other Collaboration Subjects

It looks like I am going to have to install a PA server in a network that has the CallManager cluster in site-A and the Unity & Exchange servers across a 2M WAN link in site-B. I'm guessing I should place the PA server with the CM, can anyone confir...

Has anybody got any details on how to integrate Meeting place with Cisco Call Manager ?

Is it possible to send DTMF tones out an FXS port, once the called device has answered? The answering device will then handle the call differently, depending on the tones it receives. Call Manager 3.3 with MGCP gateway for the FXS ports.

We upgraded to 3.3(2) on Saturday and now we have lost our custom directory. I had been returned filtered LDAP search from the DC Directory. Now it appears as though all LADP attributes are gone. I tried to browse the attributes using an LDAP brow...

I know, I know, but they really want it. Their old ACD would make them ready after five minutes if they missed a call (getting coffee as an example) they are now on IPCC Express Standard. I don't see a way to do it from a menu, I was wondering about ...

Since upgrading from Unity 3.1.3 to 4.02, our prioritization of Unity voice streams by marking RTP packets in the UDP range 16384 32767 appears to be no longer functioning. Did Unity change the way it sends the streams at an IP packet level such tha...

My company is currently working with a SE on a design of CCM. I have been reading some different forums about CCM and was wanting to know what is the next release of CCM going to include?Thank You,Steve

I am using an AIM-VOICE-30 and a VWIC E1 (configured as a E1 (clock line , network, no-CRC) PRI ETSI ) in a 2651XM. I am experiencing slips in the VWIC E1 controller. What should I do?

We have softphone working over VPN.when we call from softphone to softphone we have 2 way audio. but when we call from softphone to IP phone or vice versa ,only the softphone user can listen not the IP phone. I checked the netwrok audio setting in Au...

Can we get ring on second line if the call is forwared from the first? The reason of this is that receptionist has a 7960 phone and has 6 lines , she has to keep watching the line to see wheather there is a second call coming or not, otherwise she'll...

We met a problem when installing agent software on windows 2000 desktop. It shew " Can not open process token" and then abort the installation. What is the problem? The environment is : CRA3.0 with its agent, supervisor software and windows 2000.

Hello ,I have ICD 3.03a and Call manager 3.3(2c).On the agent desktop agents can see 1 call in queue the ACD statistics even though there is no call in the queue.Is this a bug ? I thought this was fixed in ICD 3.02.Any help on this will be great.Tha...

Is there a way that ip phone can be used to page? Normally I'll deploy an analog interfaced paging unit to attach to a FXS port(either fxs module or ATA). But I heard Cisco has intercom feature on the IP phone, is that for paging?Thanks