Other Collaboration Subjects

I am trying to figure out how to best load balance outgoing calls over 2 PRI's each on a different router. For example say hypothetically I have 2 gateways, each with a PRI and for the purposes of this question all i need is a 9.@ route pattern. Woul...

I have a client that wants to setup voip for their office. They want to setup 5 IP phones. Each with their own extension for calling each other. But each phone needs to use the single outgoing connection to the PTSN network. They have a Cisco 2611 Ro...

Have you seen this error message?Could not start the AvCsMgr service on local computerThe service did not return an error. This could be an internal windows error or an internal service error.If your problem persists, contact you system administrato...

We would like to get some collective feedback about CCM 3.2.2c. We recently upgraded from 3.1.3a and are now experiencing several new problems! We are wondering is it is just us or are others not enjoying their experiences with this version????

I am attempting to locate and Install MCS-Backup. The Download area only lists an upgrade to version 3-4-31, not a whole version. My CallManager CD seems to want to re-install callmanager, not just MCS-Backup. The Backup sub-dir on the CD has a co...

I have a CSV that I created in Unity 3.1(3) using the Subscriber Information Dump tool. Is there a quick and easy way for me to re-create these users using some sort of bulk import tool?

I have a customer with a CallMAnager and Cisco 5300 gateway.The receptionist complains she has to keep repeating the "introduction speech" when answering incoming calls on her 7960 ip phone.It seems the " Alerting beep on the callers phone " to indic...

Hi,I have a avaya G3 connecting to a VG200 via a pri. I am running CM 3.2(2c) SP G. When an IP phone calls a phone hanging off the avaya the caller ID shows the persons name. When an Avaya phone calls an ip phone the ip phone just shows the extens...

Hi,I have been trying to build a Unity server from 3.1(5) disks. The server has AD and Exchange 2000 on box. Everything goes fine until I install Exchange sp2. When I reboot after applying the patch, the following services do not start and I get thes...

Is there a way to mask the extensions that are shown on a phone recieving a call from an internal number? For example: Phone A has extension 4000 and from this extension phone A dials phone B. Phone B will see that the call is coming from 4000. I...

I have a toll free number pointed to a local DID in my Cisco Call Manager. On occasion, when we are unable to answer a call that comes into that toll free number we forward it to a cell phone. Once the call is established to the cell phone, both th...

Has anyone ever used something other than a PC on the uplink port of an IP phone? I plugged in a Jet Direct and tried to print though one and the phone went haywire. Now the phone won't even come on. Is this normal or is it maybe just coincidence?

Hi all,i have read in the data-sheet "CallManager 3.3" that it is possible to make calls with "Call-by-call CLID restriction".I have found nothing to realize that !What is your opinion ?Regardsmehmet

Hi!I have following situation; two locations, 1 * AS5350 on first and 2 * 5300 on other. All GWs are regged to one GK. How do I convince dial-peer on 5350 to send traffic to 2nd 5300, when 1st is full? (on 5350 voip dial-peer, I have "session target ...

We're running 2.46 (135) TAPI integrated with CM and Exchange 5.5. User wants to forward a voicemail he received in his mailbox via Unity to his home phone answering machine. Since Unity voicemails are really .wav file attachments, this isn't possibl...