Hello. We are using Call Manager version 3.1. We have a phone user who may be abusing their telephone priviledges. I would like to get a log or trace of some sort showing activity by extension or id. How would I go about doing this? Thanks in ad...
I am trying to translate one of our unused DIDs to the route point of personal assistant. The call comes in a h323 gateway via a PRI. I can translate it to any phone and even the media ports of PA but not the route point or AA route point. PA is v...
We got a weird problem today . The Cluster were under HEAVY load. TSP unregistered from CCM Cluster.. but was unable to register back . We reboot the server, afer more than 20min, the UNITY restarted, but, instead of using the 40Ports (registered on ...
I am having difficulty adjusting the AGC settings to get the recording of messages coming in from the PSTN to an acceptable level. We have had to drop the input gain on the FXO ports that the calls are coming in on due to echo issues and thus the vo...
Can a CCM platform & software (we have a 7935 + ver3.1) have more than one NIC, such that the CCM can simultaneously process calls on a private 10.x.x.x and our current public IP addressing scheme? Are there any plans for that in the future?
I occationally get the above error message on my web attendant when I try to forward callers to voicemail ( Active Voice ). At that time I get a fast busy tone on my 7690 phone.Has anyone experienced a similar error?.
I have tried to install Call Manager subscriber in a different subnet from the publisher. The publisher is working properly. However on the subscriber, except for the call manager service, all the rest of the services cannot be started.The round trip...
In all reports I run, the QoS info shows up as N/A. I have not modified the stock QoS parameters, so one of them HAS to be right for each call. Any ideas?
Folks,I can't seem to get audio working in softphone. I've verified my configuration and ensured that addresses, etc. are correct. I notice one problem, and wonder if it's significant ...I can ping my router, 10.100.1.1, my CCM 10.100.1.2, but not an...
Hi,I'm trying to get my head around some of the fundamentals of VOIP, and I'd like (eventually) to try some stuff out. What I have in mind is something simple, involving an IP phone and a Cisco 2621 with an FXO(?) card connected to the office PBX (a ...
By default, when CCM 3.2(2c)SPG is plugged into a switch, no COS appears to be set at layer 2. (not sure about Layer 3 TOS)Is there something which can be configured on the CCM to set the COS?or should the switch port do the layer 2 marking? e.g. cl...
A building-owner is using IP Telephony and has provisioned an E1 PRI (NM-HDV) for out-going calls of tenants. Tenant 1 & 2 would need 8 lines,Tenant 3 &4 7 lines for a total of 30 lines.My plan was to make 4 time slot groups and using H.323 route cal...
Hi, everybodyOur CCM 3.2(2c) goes often to CPU Usage 100%, and don't leave it.We think that is caused by the Cisco Telephony Call Dispatcher service. We stop and start the service and the CCM goes ok, for about 8/9 hours.Are any way to avoid this sit...
Hi,I have the following problem:100->PBX->pri->router3725-lan-router806->ata186->310where 100 and 310 are two phone extensionswhen I'm dialing from 310 to 100 the router is disconnecting with the message "Cause i = 0x82C1 - Bearer capability not imp...
