Other Collaboration Subjects

How does one obtain a license key? We purchased an ASA 5516-X Firewall that came with a Control License in an envelope with a PAK Number. We registered the Equipment but we never received the license key, how does one go about obtaining it? 

Hello All, I've run into this bug using CUCM version 11.5.https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvk24089 Can someone let me know if it is safe to restart Cisco CAR Scheduler on the publisher during production hours?  Or should I wait until ...

I got an interesting question about CUCM. In CDR, Reports config > Automatic Report Generation/Alert Option there are bunch of system reports that when enabled can be customized. However when clicking on customize paramters button, it will open up an...

I've download the MP4 file of a recorded Webex meeting, which plays back fine in Windows Media Player (on my Win10 laptop).  All shared content is visible.  However when I play the same file in VLC (3.0.6), I get only audio, no shared desktop content...

Hi,I am trying to push an XML message on Cisco IP Phone(SoftPhone) but I am getting CiscoIPPhoneError="0". Just by chance it has happenned that it works on only one softphone, means that the code i am writing is ok. Also I unserstand the concept of a...

can it be done?ta

I have a user that makes and takes calls normally without issues. But when they are on an active call and another call comes to their extension they can see the call pop up on their screen in jabber that they have another call. They don't answer that...

Hi,Recently had a request by a client who received an Micro Teams invite via email and we're wondering how we can join Microsoft Teams meetings via the Webex meetings or teams Apps or in particular from a Webex Room device. It's our preference to joi...

Hi, we are going to be hosting a meeting in a few weeks, I'm going to be the host, my colleague is going to be the presenter my concern is if I mute everyone on entry to the meeting individuals can then unmute themselves at any point which is not ide...

Based on the info from https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvs01015/?rfs=iqvred I'm surprised with this bug page doesn't came with instruction.... May I know how can I delete /tmp/upgradeStatus.ser from UCM 12.5?Thanks!

I have downloaded a webex recording, it downloaded fine but there is not sound, I have checked my laptop playback device, recording devices and sound, it all works fine. I previously downloaded another webex recording and it worked fine so I have no ...

Hi there, Hope this is the correct area to ask vBrick Rev questions.  My company has vBrick Rev used for recording meeting videos.  The problem is the storage is getting full due to high usage volume. I have set a rule in expiry management in vBrick ...

We are currently in the process of integrating a new SIP provider onto an existing pair of HA CUBEs that is already hosting our current SIP provider. I have the overall configuration worked on in terms of dial-peers - with each provider having their ...

Dear Community   These has being mentioned many times over and is documented on issue id CSCuq79072. I also experienced it first handed few years back.   According to Cisco MRA Deployment Guide , Cisco does not support failover for any service except...