Other Collaboration Subjects

Customer has CCM single cluster and MP 5.4 Video integrated. They plan to use an IPIPGW to connect to other video end points belonging to customers etc in the Internet. I looked at the CCO links (http://www.cisco.com/en/US/products/sw/voicesw/ps5640/...

We recently started getting this message on our PRI Gateway.%DIALPEER_DB-6-ADDPEER_WARNING: Addition of too many dial-peers may affect performanceThe recomended fix is to decrease the amount of dial-peers that you have. We have been doing this all a...

When I try and validate the wsdl file from https://callmanager_ip:8443/realtimeservice/services/RisPort?wsdl using XMLSpy I get a schema validation error. soap:array basetype 'xsd:string[]' could not be found. Has anyone else run into this? I am r...

Is there a way to change functionality of the phone?I have just moved my phones from SCCP to SIP and have the following issues:The users do not want to push the answer softkey after they pickup the handset in order to answer a call. (It also seems th...

Hi allI am using a pilot point/hunt group. I have set up the new queing feature. This works fine and the call ques. I am wondering is there a way that if no hunt group agents are logged in to send to a voicemail box? What I am seeing is that if n...

how to differentiate ring tone for internal call and external call?rgds,walad.

Hi, I have some problem with Clock-time on IPCC standard application. I can see that the time of the server is O.K , but the time of Application is 3 hours before ( I see it in MIVR log)How can I sincronize this time?George

i would like to find out how many of my 7970 users have the PC port enabled. Is there a way of running a report?

What is the procedure to factory reset a 7912 phone please? I know how to do this on the 7940/60 but not the 7912.Your help is much appreciated.

While it rarely comes up, when one of our users tries to dial a number that contains 011, CallManager cuts the 011 out at the point it's in the number. For instance, one of Cingular's help numbers is 18008011101. When you try to dial it "9180080111...

Hi,We are using CCM 4.3.1 for voip. and have some problem with fax receptions. Fax goes from one ata186 in our ccm to another and some strings in text are missing, fax goes outside of our network through vg as5400 and the pictures are same. We try to...

I have an app where I monitor a couple of phones, the customer considers it critical and a situation occured over the weekend where the switch the phones were attached to got unplugged and therefore the app lost attachment. Is there a way for the CT...

HiI need to program my application such that it can be shared by multiple call managers and clusters. That is, I can only have one application server, and as a result I need to tell my application from which call manager / cluster this "request" is ...

I have written a stats app that pushes IPCC stats to the phone when the agent hangs up. In the past I used the IPPhonePush step from the SDK, but it doesn't seem to work with CRS/IPCC 4. Could I use an AXL query that will allow me to supply the ext...