Hi, I am trying to find out if there is an upgrade path from CCM4.2(3) to 5.1All I can find in the limited documentation are references of 4.1 to 5.1, anyone know?Thanks, Gary
I have two links E1(ISDN-PRI), when I group of the two links in one route group/route list, I use this route list and in route pattern and routes, not function, I make the tests without route group/route list using only one E1 and route pattern is fu...
Dear All We have a 4.1(3) sr3a ccm server with a publisher and a subscriber at one of the client site.There has been conference drop as in conference cannot be completed on the phone once the 4th,5th or 6th party is taken for conference which...
Hi I have the following issue.I have a very basic setup CCME with 3 phones and 3 FXO lines connected to 3 extensions on an Avaya PBX. It has been working fine however the 3 users started to complain of no transmission when they dial out. When this ha...
Some query services stopped suddendly, I can not run CRD in serviceability tool and can not run Query analyzer to retrieve detail data. Does any one know how to check the service and retart the service without reboot the system?
Hi,what is the diffrence between DSCP or IP precedence and what is the Criteria to implement qos ...when we will use IP precedence and when DSCP, and what is the default DSCP or IP precedence for IP packet example :if any ip packet originating from ...
Customer has the following call routing scenario:CCM 4.2(3)CTI Route Point is CFwdAll to a Hunt Pilot.Hunt Pilot contains Hunt List containing a broadcast Hunt Group of 5 phones.4 of these 5 phones each have the other phones' shared line appearances ...
I have configured message notification in Unity to call a users cell phone and prompt them to enter their user ID and password. Once they do this, they can check their voice mails. The problem is the system isn't accepting any key input when it promp...
I have a customer that I am trying to help out with their current equipment. They have 2 sites, main site has a 2801 router, dell managed switches and a panasonic voip system. The remote site has the same phones, a netgear switch and a cisco 1841 r...
Hello There,We had a CCM 3.3 and I just installed a brand new 4.1(3). All phones came up with no problem but two of them are giving me hard time. They have all information they need, like IP Address, TFTP Server, CallManager, Gateway etc....but on th...
Hi, i do not have problem to send Fax to the PSTN, but when I try to receive a fax on the fax machine in port1 of the ATA, the machine never give fax signal.
We have a customer who wants a certain number to display on outbound calls. Here's an explanation: Customer has site A and Site B, Site B is new and has 40 phones and a new PRI with DID range of 222-555-XXXX and Site A has a DID range of 222-444-XX...
HelloDoes someone know the max amount of characters we can put in the Alerting Name.We are about to enable Caller ID external from our Provider and I'm assuming that the only details the person recieving the call would be:Alerting NameExternal Phone ...
