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I have configured an AC pilot point, associated it with the 'ac' user. I have reset the TCD service and when I dial the pilot point I get a busy signal. I have other phones and pilot points associated with the 'ac' user and they work fine. When I t...

cplatt01 by Level 1
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Hi all,I keep seeing this in my server (CCM 4.1(3)sr2) all debug server is set to default.the files and directory seems exist.Any idea? Is it related to CSA?Event Type: ErrorEvent Source: Cisco CallManagerEvent Category: NoneEvent ID: 3Date: 2/17/20...

reymartin by Level 1
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  • 4 replies
  • 0 Helpful votes

Resolved! CUE Upgrade Issues

Hi, I am planning to upgrade my CUE1.1 to version 2.1.2. Referring to the document Installing and Upgrading CUE which is downloaded from CISCO, the method to do it is to run the command "software clean download ftp.." on the router.However my router ...

I've 3 CCM in my network, (1 Pub, 2 sub). Will be performing the upgrade to the latest version.My concern is during the upgrade :1) Extension Mobility, will it be affected ?? (will the phone be reset (no login/logout)2) Device Firmware, will the devi...

Hi,I have been trying to bring up my CISCO Conference Connection, and am hitting a brickwall with the JTAPI service.I have upgraded the client with the latest version from CCM. I have also assigned all the CTI Route Point and CTI Ports to the JTAPI U...