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Paul Freiberg
Beginner
Beginner
‎04-20-2018 03:38 AM
‎04-20-2018 03:38 AM

Hunt Group all logged of state busy/no answer

Hi all,

 

I have the requirment for a Busy tone if all Service Desk guys are in call. I may not use Queuing, I really need a Busy tone.

And if noone is logged in I like to forward to Unity Connection.

But the Forward Hunt No Answer setting is ignored just Forward Hunt Busy works. But with that setting I do not get a Busy tone...

There is an option how I get the No Answer state if noone is logged into the Hunt group?

 

Paul

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