Smart Net Total Care Portal and Collector Discussions

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Hi Community, We have successfully collected and uploaded the information from CSCP, however, the data does not appear in the Partner Support Services Portal. We also tried exporting the info from CSCP and manually upload it into the portal. It says ...

dfinibg6 by Level 1
  • 722 Views
  • 1 replies
  • 0 Helpful votes

Hi Everyone,   I have a question regarding Collectors ability to track physical movements of devices within a customer network.   As host names are visible in collector, can we track which chassis modules are in and if they move to a different chassi...

bradenm by Cisco Employee
  • 414 Views
  • 0 replies
  • 0 Helpful votes

Hello, We had some initial trouble getting access to the SNTC portal and after getting help from this site, the portal was working for a week or so. Now when we try to access the site, we get the original "You do not currently have access to Smart Se...