Smart Net Total Care Portal and Collector Discussions

SmartNet differences

Dear Team,Can you please tell me the differencet between the 2 smartnets for CUCM licenes ?CON-ECMU-LICCUCMECON-SESV-LICCUCME These are for CUCM licenses for 9.x/10.x Thanks

Resolved! CSPC Reports from older Inventory Uploads?

HiHow can I get CSPC Reports from older Inventory Uploads?Currant upload Data is from: 5. May 2015 Previous upload Datas are from: 28. April 2015 / 9. April 2015 / 13. March 2015 / December 2015I would like to get a CustomerInventory Report from an o...

Resolved! SNTC Excel Spreadsheet

Can someone please point me to the Word document that had an excel spread sheet in it that would combine the PSIRT and the devices together in one report by chance or has it been removed from the forums?

Resolved! What does the P/C/S fields in the Aggregated report mean?

What does the P/C/S fields in the Aggregated report mean?

SNTC 3.0 Saving Filter Templates in Dashboard

Team,In SNTC 3.0, Is there a way to create and save a template to my dashboard for node reporting? If I select in Library -> Inventory -> All Equipment then added additional filters and then arrange the filters in a certain order, I tried to save as ...

Resolved! SmartData Advantage

For SmartData Advantage, how does the collector go about collecting the device configurations?

Resolved! How to start collector inventory from scratch

Hi there, I would like to completely redo collector inventory from scratch by deleting all current devices in collector DB and re-injecting a new list.How should I proceed? Thanks,Nic

Cisco Secure Access Control System (ACS) Support

Are Cisco Secure Access Control System (ACS) devices supported by SNTC and if not when do we expect support to be added?

Resolved! Second Hand SFP

Hello. SFP SmartNet are under switch/router SmartNets. A costumer of mine bought 12 second hand SFP in a public auction. Are these SFP covered under switch SmartNet? Does he need to buy any additional Smartnet? Client has a 3750X with 24 port SFP wit...