Smart Net Total Care Portal and Collector Discussions

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Anyone experience the error message "Authentication Failed while trying to send test email" when configuring the email setting configuration on the collector? I have entered the correct smtp server / port / email to email address / and senders mail I...

Common Service Platform Collector 2.7-Error.png

Hello Team, How are you? I'm having trouble getting access to SNTC Portal for a customer. We followed the instruction guide (https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html#gettingStarted), but we got stuck in step 2 (L...

HI Team, Hi Team, Could you please help me how can we deploy CSPC server with SNTC portal Also let me know what is the prerequisite for the same. And suppose if we have DC & DR site along with different location then how can we deploy this server?can...

Akasht by Level 1
  • 1311 Views
  • 11 replies
  • 0 Helpful votes

Hi, I have upgrade CSCP Collector from 2.9.2 to 2.9.3 using ssh upgrade process. Not errors receive during and after upgrade. But after upgrade when I try to access in browser https ipcollector:8001,  I have only a blank white screen, I can't have op...

CSPC update 2.9.1.3 has broken my collector.  After the update, my data uploads to Cisco Services Connection stopped working.  I also cannot login to my Web UI. I receive a blank page.  After reading posts on this community, here are the steps I have...

DLMaynard by Level 1
  • 360 Views
  • 1 replies
  • 0 Helpful votes
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