Activity in Technology and Support
"Schedule Firmware Upgrade for Networks by Tag" now a System Workflow
Hello Cisco Workflows Community,I am excited to announce that the popular Exchange submission, "Schedule Firmware Upgrade for Networks by Tag," has officially transitioned into a primary System Workflow.This move is a direct result of your feedback, ...
Unable to register FMC 2700 Version 7.4.1(build 172) with on-prem SSM
I am registering fmc with on prem ssm but fmc is throwing "An error occurred when registering the system with smart licensing cloud"I am using my own internal CA issued certificate for browsing (8443) and product registration (443) as well. I am able...
500-443 Advanced Administration and Reporting of Contact Center Help
Hello, I am looking for some help with passing 500-443 CCEAAR Exam: Advanced Administration and Reporting of Contact Center Enterprise. I have taken the exam twice and although they dont give you a score, based off of the report section analysis perc...
Jabber on Windows - 2nd line won't display
The customer's 2nd Jabber line won't show when selecting the drop down under the main number. It's a CCX line and she can log into CCX/Finesse and take calls, change agent status etc. I saw recent bug 'CSCwd12257 - Second line does not appear on the ...
Can't access Cisco EWC 9120AXE-I outside vlan
Hi all!I have a Cisco AP 9120AXE-I EWC with Gi0 IP address 172.16.252.25/24 (vlan1501). It's connected on a switch trunk interface with native vlan1501. That switch connects to a distribution switch which has the default gateway 172.16.252.1/24 in vr...
External held calls dropped when picked up from shared line.
I am having problem where external call coming in on a shared line gets put on hold. When an attempt to retrieve the call from the same phone or another phone with the shared line on it, the held call gets dropped. Any ideas?
Packet Tracer: CAPWAP Connected, but LAP-PT SSIDs Not Broadcasting
Hello everyone,I am currently working on a network topology in Cisco Packet Tracer and running into a persistent issue regarding wireless client association with a lightweight access point.Topology & Setup Overview:Router: Cisco ISR4331 handling Inte...
Can I connect the same vcenter to multiple independant ACIs ?
Good day,I have a current environnment with ACI deployed on one datacenter and connected to the vcenter managing all ESX worldwide.the ACI is deployed in one datacenter (DC-A). I need to migrate from this ACI to something else. Scenario1 would be a n...
About MIC certificate expiration
Hello.What happens when the mic certificates on switches and APICs expires?Should we do something proactively or simply leave it as is?# pki.FabricNodeSSLCertificatern : ifmcertnode-***serialNumber : *******signatureAlgorithm : sha1WithRSAEncryptions...
A new Generally Available MX Security & SD-WAN firmware is now available
A new Generally Available MX Security & SD-WAN firmware version is available. Firmware MX 26.2.3 was released on 2026-09-01 and has been in this firmware category since 2026-09-01 UTC.
Smart Software Manager On-Prem 10 frontend failed
Hello everyone,Last week I updated from version 10-202606 to 10-202608. Since then, the frontend container won't start:"ssm_patch[37997]: Waiting for frontend container..."Restoring a backup also has the same problem.I also found this in the journal:...
Resolved! Talos Connectivity Problem
Hi to all ,i am getting many messages as the following:Severity: criticalModule: Talos CommunicationDescription: 3 modules failed:* URLDB- Failed to retrieve beaker inventory* LSP- Failed to retrieve beaker inventoryMy subscription is active (it expi...
ISSUE NAC ISE, Windows disk encryption
I ran into the problem with ISE NAC version 3.5 on the client PC, I'm having the disk encryption issue. How can I fix it?
Resolved! CML 2.10 VAP join to C9800-C requires CA-vWLC-manual on WLC
Hello Teamclassic case with DTLS handshake failure due to WLC doesnt trust VAP's MIC.vap-0#sho inveNAME: CW9178, DESCR: Cisco Catalyst 9178 Series Access PointPID: CW9178I, VID: , SN:WLC#sho inveNAME: "Chassis", DESCR: "C9800-CL Chassis"PID: C9800-CL...
A new Recommended Release MX Security & SD-WAN firmware is now available
A new Recommended Release MX Security & SD-WAN firmware version is available. Firmware MX 26.1.7 was released on 2026-08-27 and has been in this firmware category since 2026-08-27 UTC.
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