TelePresence and Video Infrastructure

Hi,  We currently have one telepresence SX20 that was bought long time ago but rarely in used.  We have been using it previously to  VC to colleagues from other locations who have SX20 as well.   Can I know beside calling from device to device?   ...

Hi. Is there any way to modify or add new icons in the edition of the in-room control?

Hello, A customer deployment have SIP devices registered to a VCS C (X7.2.2). The VCS have Presence Server and Presence User Agent enabled. The CMS (2.0.6) is running only as SIP<->Lync GW and the calls can establish as expected on both directions. T...

Hi All, I have this problem regarding on the new camera (RMA) Cisco PreciscoHD 1080p 4XS2. When we tried to connect the camera on the SX20 for the first time, we got a pop message on the screen stated "the camera is being upgraded". I know its a norm...

Hi, Does anybody have installed a certificate on a MXP codec? I've done it successfully but the Web page is so slow, almost usable. If I delete the certificate, everything goes back to normal. I have 9.3.3 Thank you

Hello we have Cisco C60 codec where we have connected Mics input from DSP. Now we are in a situation where non of the Mic port are working ( all 4 Nos. ) . Please suggest can we connect Mic input to the line input and audio will be transmitted withou...

I am trying to replicate creating and loading custom family layouts in the same manner that you would using tcConsole. Does any one have some insight on how it works and how I can achieve this using API? I see TcConsole sends the command: xCommand ...

Does anybody know if it's possible to integrate CMS with a pure cloud Skype for Business/Lync deployment? We have office 365 and our clients connect directly to the cloud.  The documentation for 2.1 only talks about on prem deployments with a Lync/S...

Hey all, I have been trying to find this information, but seem to be coming up blank.  If I have a C/SX codec that is standalone on a network; i.e. H323 is set to direct and I make a call to another device.  The name my system presents in the caller ...

Hello ! I'm upgraded firmware tc3.1.1 to tc7.3.7. on Tandberg codec C40. Tandberg c40 had 4 "option key":1 NaturalPresenter2 MultiSite3 DualDisplay4 PremiumResolution After upgrade to tc7.3.7, C40 have only one "option key":1 NaturalPresenter How i c...

Hi, We have some SX10's registered to CUCM 10.5 and a CWMS its an old version so that maybe an issue. But should an SX10 be able to join a webex session and have full video and audio features? Currently it seems only to have audio. Rgds Andy