TelePresence and Video Infrastructure

I made a call between lync client(pc) to DX80(registerd on cucm) using lyncgateway vcs(B2BUA). during the call i got following error. B2BUA disconnected call on the Standard side saying "Missing content in ACK" at lyncgateway.how can i fixed this pro...

I have a TP server on version 4.3 and I heard that we can add logos on the server with this software version. I would like to add my company logo to the server. Is this something that can be done? Thanks, John

hi, I have an old VCSE, v7.2.4, that currently has a self-signed certificate. During a penetration test this was found to have some issues so I need to update the certificate. Generating the CSR and applying it seem straightforward, however I also n...

Dear All, we have Call Manager ver 10. ver, due to unscheduled power outage, which caused shutdown of Call Manager post turned on all servers our Main IVR welcome greeting is not working lot of voice distortion in welcome greeting. sounds like some ...

Hello,Has anyone been able to register a C40 (or C60 or C90) to an Aaya Aura Communication Manager 6.x, using the H.323 protocol?I'm looking for a reference to know if it's been done before.regardsAvner

I have a customer with two different entities. Normally they cannot touch. They each have VCS Controls and endpoints are registered to CUCM on one side, and the other side has them registered to VCS C. The endpoints on the side that are registered to...

Hi, We are facing issues for video conference units like codec are  receiving calls from unknown locations and unknown numbers . when i search solution someone is saying this is a spam. The thing is some site codec is directly connected internet , i...

I got a new DX 80 and after powering it up, it boots and ends up with 'Unfortunately Status MessageLocationService has stopped' message. It doesn't allow me to create a problem report.  I tried to factory reset by holding the up volume key but I did ...

I have a  Cisco TelePresence SX20 software 7.3 Do I need an option key for dual display? Or is this a standard feature?

We have an sx20 that we registered to call manager 9.1.2.  we have an ex90 that is tied to our Tandberg gear due to a grant requirement.  Is there any way to get those devices to talk to one another, outside of moving the ex90 over to CUCM?

I am looking for the setting to enable an endpoints name to be displayed (Example CEO Office ) during a video conference. I cone through the SIP settings and saw a field for system name and added but the particular endpoint doesn't display its name d...

Hello everyone, I have recently deployed Cisco Conductor XC4.0 to integrate with CUCM version 10.5.1. I have deployed the Conductor as per the CUCM and XC4.0 design guide, the certificates have been added, all SIP trunks are Registered. Everything lo...

Hi I'm trying to find if there is a limit in the content server with regards to recording aliases. How many recording aliases that are linked to users can be created in the content server ? In the documentation I did not find that information Thanks ...