TelePresence and Video Infrastructure

Hi All, We have two C20 codecs running TC7.3.4 software. Standby setting is manually set to "on" (with 10min timeout) but it always reverts back to "off" There are no persistent settings on the TMS that would cause this change so I don't know why is...

hi, I have purchased new sx20 After first power-on, it says  "... upgrading to 7.3.5" Now "Power LED" continously circular No information on Screen (HDMI Output) I cannot factory-reset by Power Button (hold 10-sec, wait blinking, then hold twice) P...

I am sure this is a simple fix but does anyone have a cut sheet on setting up the call manager to register an MXP1000 (either H.323 or SIP) ?? I know where to set the CM settings on the MXP.   Any white paper or procedure would be appreciated ... Tha...

I have home Voip service with CallCentric.   I also recently obtained a  VIC-4FXS/DID=, and PVDM2-64 for my  Cisco 3825 router that I use at home for testing and learning. Is there anyway I can get it to work with my CallCentric Voip service?   Then...

Hope someone can help I TMS with one 4520 MCU  TMS reports that the connection is good but I'm getting warning logs on the MCU saying failed login attempt with user ID "administrator" coming from the TMS IP address. The TMS Connection Status with ...

Dear Community, I am trying to figure out the use of a Telepresence Conductor compared to directly managed TPS (TelePresence Server) with the TMS. I recently notice with 2 TPS behind one Conductor managed by a TMS, during a conference scheduled (in ...

I can't add more camera Precision 4x on SX 80 when I order PN CTS-SX80-IP40-K9. I have to order separately camera 4x. Who can explain that for me ?

Hi all. Are there anyone know a road map developing Conductor geographic cascading. I have a plan to implement a FullHD conference with 64 participants, but bandwidth of WAN connection is low, I cannot use a centering solution. There was the feature ...

Is there a Password Recovery or Factory Reset procedure for the SX80 CODEC? I have tried the power button 5 sec/10 sec/press twice sequence without success. Read the steps - followed the steps - Watched the video followed he video. It just isn't work...

Customer has some Edge 75's that need power supplies replaced but they were not on maintenance.Does anyone have the partnumber to order?Thanks.

Hello, Please provide the procedure to clean the TMS database.  You'll find attach discussion the screenshot- full capacity reached Your assistance will be highly appreciated. Regards,

Hi Community, I have deployed TP servers, Conductor and VCS as virtual machines.  I can get the configurations as back up copy on the systems but how do i get a full back up copy of the VM. I'm asking this because for example the physical server will...

Hi Everybody, After gone through the config guide of Mobile access via Expresswayhttp://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-7/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-7.pdf I come up with a questi...