TelePresence and Video Infrastructure

Have a head scratcher for you....We have an EX60 with TC7.0 on it.  System is pulling an IP via DHCP.  Every time I dial I receive "Failed Call" ...I have another EX60 with TC7.1 on it.  System pulled the same IP (using the same port) Call successful...

Hi, We have a single CUCM (11.0.1.10000-10) with various Telepresence devices registered to it. We have imported users with various contact details into the CUCM user directory from a VCS/TMS environment so that the devices on the CUCM have a corpora...

I have a Tandberg Profile 52 6000MXP at a remote location that is not connecting to the network so I can't access it through the TMS. I will have to go to that location and look at the configurations. I was not involved in the setup of this unit and ...

Hello, We have Deployed CMR for our customer using Unified CM 10.5(2), TMS 4.6 ,TMSPE1.4,XC 3.0 and TS 4.1. Customer request is that when guest users dial in CMR ,enter their guest pin before chairman join (Host) and become in guest lobby, they need ...

A number of our codecs have been identified as having vulnerabilities due to lighttpd. They are models C20 and C40. I've researched fixes or workarounds but have so far been unsuccessful in finding any information on it. Any suggestions?

Hi,We have an issue with our Jabber Video Accounts : phonebook is emptyWe can't see any contact when we try to use the search bar ..

Hi All,We have successfully used MRA with a DX80 but are now wishing to also use Extension Mobility on these devices. Does anyone know if this is supported? Whilst the "EM" option appears within the Settings menu, it has an error that the server cann...

Hi, I'm very much supprised by the statement that VCS x8.5 now includes support for DX series endpoints.Does anyone have more info on the extent of this support? Will this be MRA expressway support or actual DX registration to VCS-C? Cant find anythi...

Hi guys, I have DX80s registered on a CUCM 10.5.2, and they are using the UDS as the corp directory (default). Whenever I do a contact search, it doesn't return the the full list of contacts who match the key word, and it seems like it can only displ...

I have a CUCM router and a UC6k server with the MX300 running as endpoints.....what i want to knnow is what you would suggest as the device that faces the WAN and should i run H.323 or SIP in order for remote clients to call in?

Have a question regarding the traversal zone setup for B2B video conferencing.If you already have external (mobile jabber) setup and currently using a traversal zone between the Expressway C & E, and you are planning on setting up B2B video conferenc...

Support Gurus,Have a customer that is finally ready to upgrade their old TMS Appliance to current release and I just want to pass by someone that I am doing the best set of steps.  I know it is going to be painful.Running 13.2.1 on a Windows 2003 ser...