TelePresence and Video Infrastructure

I just installed an IX5000 and the live desk function is not working. When I look at the CLI for the endpoint it shows in the config file but does not work. A bug search show a bug in IX8.0.1 code ( CSCuq05087 ) that says this bug is fixed but does n...

Hi Guys, I don´t have experience with this equipments (Telepresence/Video Conference). My Customer is with problem in SX20 and C60, him inform to me that the interface VGA was worked, but, stopped work. Any have idea what tests and procedure can be d...

Hello,Is there anyway to remove or modify the SIP:// tag from the TMS e-mail invite? For example: JOIN USING TELEPRESENCEVideo address: ----- sip://391000@example.com 

For a client we have a MCU 5310 running 4.5(1.55) trunked to CUCM (10.5.2.10000). They are using TMS (14.6.0) and TMSXE (4.1) to schedule conferences. The issue is that the numeric SIP URIs that we specified in TMS (extended settings) show up as for ...

We are close to purchasing a new multi-site video conference system (SX20), and someone mentioned an IPad application that controls a video conference session similar to the Touch 8 pad. I have been looking all over and I can not find the application...

Hi everyone.I've got a standalone SX-20 with a firewall behind, to filter spam calls, and would like to know how to call an IP which has Session-ID. By what I understood they have several rooms for Videoconference and each time I want to call them th...

Dear Expert ; We have one customer where the Existing Telepresence Setup is as below. MCU 4505------ H/WTCS ------5 .0TMS ----H/W  12.6.2VCS-C-----VM-------X8.2.2VCS-E-----VM-------X5.2  And they want to make a DR setup as below. TMS- Virtualization....

Hi all,We are planning  for deploying cisco Telepresence SX 20 in our Head office. So my query is, 1. Is it possible to connect SX20 to skype (which is used in mobile or laptop or tablet or iPad). If possible then how can we connect through IP or use...

Dear Team, I have installed Expressway C and E for MRA B2B set up.Now I have got VCS-C for polycom VC endpoint registration.  Can I recieve B2B call on those Polycom VC?  Do I need to configure any Zone between VCS-C and Expressway C OR VCS-C and Exp...

                   Does anyone know why I cant create a voice VLAN on my NEXUS 7000 switch? The command switchport voice VLAN is not even recognized in the switch. I can create VOICE vlans in my 3750 and 6500 switches but not my NEXUS. Any ideas?

Hi I am looking to upgrade our VCS from version X7.2.4 to X8.5.3. The upgrade guide states that all the configuration will be lost if we are upgrading from a Non AES version to version X8.5.3 because it only supports AES. My concern is How can I chec...