Hello.Got a single Telepresence mx300 without any server in our office.In short time it starts to receive numbers of spam calls- on the internet channel which telepresence uses, there was no firewall whatsoever.So we applied an ACL on vlan in which t...
TelePresence and Video Infrastructure
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Forum Posts
Resolved! Using MX200 and MX700 as a standalaone
Hi Guys, I have 2qty MX200 and 1qty MX700 as a standalone, without any CUCM or MCU. But these devices have the multisite features. I intend to use them for three locations fpr video confrencing. Is this possible? If so, how do I go about it? Regar...
Lately I see more often the need to factory reset the touch 8 as the panel becomes no responsive, any idea how to permanently fix it?I am running 7.3.2 on a C60 series
Resolved! Expressway Jabber 11 MRA
Iam traying to set up the MRA service for jabber users and they actually can log in jabber from Internet but after 4 or 5 hr the user cannot log in again and they have a messege from jabber cliente saying "Cannot locate the server. Check you server a...
Can I upgrade from TC7.1.4 to TC7.3.3 direct, or do i need to do the incremental upgrades?
All,I have a SX20 TP and a TP Touch device. Both devices sit within the same VLAN, however the Touch device intermittently is going into 'System Maintenance Mode' and loses its connection with the SX20.I can't see anything obvious wrong with either s...
Hello Guys, We have an SX20 that we are trying to register to CUCM through Expressway. Jabber works worrectly over MRA and we also already successfully registered an SX10 through MRA. We are struggling in registering the SX20 through Expressway. We h...
Resolved! Speaker Tracking , Ceiling Mic
Dear All , We have a Meeting Room wich is 13 X 7 Meter , so i am asking about the best bractice to where should i mount the ceiling mic from the Video screen ? i know it should be 2.15 M from the Floor , but where should it be from the Video Scree...
Resolved! TMS Export phonebook issue
Hi all, I work on TMS version 14.5 and I would to export my system phonebook to file, so I followed the section "Exporting contacts to a file" described in Cisco TMS Admin Guide 14.5:1. Create a phone book .2. Click Connect for this phone book.3. Sel...
Resolved! SX20 near end audio
Hello all. I have what may be a strange question. Is it possible to get the near end audio through the speakers on an SX20? In the past we were able to get it on the Edge 95. Here is my scenario. We have these units mounted in correctional facili...
We have an EX90 running TC7.3.3 it is registered to a VCS Control via H323 and to a CUCM via SIP. We have a conductor registered to our VCS Control along with a number of MCUs. The EX90 is configured for Multiway with a chosen protocol of H323. We ...
Hello all. I am wondering if there is a way to run the EX60 without the touchpad and the "Lost Connection with Control Device" error. We are installing these in secure facilities in FocalPoint hardened cases and have no use for the touch panel. Th...
Hi, we have recently bought 2 3241 ISDN Gateways. The initial configuration was easy and calls are running in and out. Unfortunately the Gateway doesn't send the calling party number in the correct way to the isdn switch. For example: A DX80 registe...
Resolved! CUCM 10.5.2 - ADD DN ERROR (+E.164)
I installed a SIP trunk yesterday, and wanted to follow best practices from the Cisco Live BRKUCC-3000 with regards to Dial-plan. The Numbers are coming in from the Provider as +E.164, and wanted to add DN's with the same +E.164 pattern: +1xxxxxxxxx...
Resolved! Call details record
Hello guys, I ran the following command xcommand CallHistory Get to extract the CDR from my SX80, but I noticed that the duration time is in days ago.I need to know if there is any other way to extract the CDR that allows me to know the exactly durat...
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| Subject | Author | Posted |
|---|---|---|
| 03-04-2026 09:19 AM | ||
| 02-27-2026 08:17 AM | ||
| 12-19-2025 10:52 AM | ||
| 12-02-2025 05:22 AM | ||
| 11-19-2025 08:24 AM |
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