TelePresence and Video Infrastructure

Room Kit Pro with 3 Monitors - Content Share Issue

We have multiple Room Kit Pro endpoints that we have installed and we have configured them in the "classroom" setup. We have 2 55" monitors that should be showing the camera views of the other connected endpoints and a SMART 75" touch screen that sh...

Room Kit Pro and PresenterTrack not functioning

Has anyone else ran into this? I have a Cloud registered Room Kit Pro running the latest software and I can't get PresenterTrack to trigger.I have a P60 connected to camera input 2 (this is the one I am trying to set up presenter track on) and a Quad...

CMS 3.0

Hi all, i have upgrade CMS from 2.9 to 3.0 which, and since still theres is no deploy guide for 3.0 yet. i am using 2.9 guide for config, after deploy new webbridge3 (since in previous version was webbridge2 no longer active) i got problem.- callbrid...

Cisco CMS - Error "Meeting Not Found" When Joining from the Meeting APP

Dears,We have CMS version 2.6.1 and TMS version 15.9.When adding a space in CMS, we're able to successfully join through Cisco Meeting App.However, when scheduling a meeting through TMS, we're getting "Meeting Not Found" when trying to login through ...

MCU 4520 Used Video Ports

How can I poll the in-use video ports from the RPC API of a 4520? I can get totalVideoPorts from the API guide, but I can't tell what API value I need to show ports in use.

Resolved! Update old RoomKit (Pro)

Hi folks,I have a RoomKit and a RoomKitPro with a fairly outdated software (9.5.1). I'd like to update to the newest 9.15 but both RoomKits decline the file saying "file too large". Okay, checking the release notes I need to update to a version <9.10...

Resolved! MS Teams compatibility with device Cisco MX300 G2. It will be possible?

Hi,I ask you if it is possible to provide a firmware version for Cisco webex MX300 G2 devices that support compatibility with Microsoft Teams calls. Out version it's RoomOS 9.15.4.12 67a93d56abf Thank's, regards.

Cisco Collaboration Endpoint Software Communication - JSON over RS232

Hi all. We need to control a Cisco Room Endpoint over 3rd Party Device (AMX or Crestron) and we will use JSON Format and not xCmds for this. The Communication via RS232 in JSON format is not working properly, over Ethernet it works fine. The API Ref...

Resolved! Room Kit Plus - Ethernet connections

hi on the Room Kit Plus, are the ethernet connections (LAN, Camera Control, Touch 10) all linked, as in same subnet and non blocking switch inside codec? Need to have the quad camera and a P60 connected so will use a switch for the extra ports needed...

Resolved! CMS LDAP Sync via PowerShell

Since LDAP doesn't sync automagicaly, I'm trying to write a PowerShell Script that will run and and send a Post to the server to kick off the sync. My issue is I'm getting a 401 unauthorized. I'm assuming its the "Username/Password" isn't what the ...

Resolved! P60 & Speaker Track60 with Room Kit Pro

Will the a P60 and a Track60 (3 camera's in effect) work with the Room Kit Pro Codec?

Resolved! Change VCS hostname

Hello all. I need to change the hostname of a VCS-E. I know how to change it but want am interested in knowing what I may potentially break. It is currently just using a self-signed cert. My zone traversal uses the IP address. Any one have any insig...

Cisco Codec Webex Pro w/ Touch 10 controller

Hello , we currently purchased several Cisco codec webex pro units in my organization. We would like to know if the touch panel needs to be directly connected into the back of the codec or if we can place the touch panel on the network through a swit...

CMS TMS Shedule of on-prem meetings while automatically populating the dial-in and meeting information

HiI have TMS and CMSI created virtual room and I am abble to shedule a meeting on outlook, but there is no automatic dial-in and CMS meeting information, I must write it manuallyPlease how can I found documentation or procedure to perform email sche...

CMS dbcluster error

Im trying to create cms 2.4 cluster with 3 cb, but when i initialize the db cluster in master its getting below error: Fault conditions Date Time Fault condition 2019-02-27 12:17:49.160 Database connection error (connect failure) 2019-02-27 1...

TelePresence and Video Infrastructure

Forum Posts

Room Kit Pro with 3 Monitors - Content Share Issue

Room Kit Pro and PresenterTrack not functioning

CMS 3.0

Cisco CMS - Error "Meeting Not Found" When Joining from the Meeting APP

MCU 4520 Used Video Ports

Resolved! Update old RoomKit (Pro)

Resolved! MS Teams compatibility with device Cisco MX300 G2. It will be possible?

Cisco Collaboration Endpoint Software Communication - JSON over RS232

Resolved! Room Kit Plus - Ethernet connections

Resolved! CMS LDAP Sync via PowerShell

Resolved! P60 & Speaker Track60 with Room Kit Pro

Resolved! Change VCS hostname

Cisco Codec Webex Pro w/ Touch 10 controller

CMS TMS Shedule of on-prem meetings while automatically populating the dial-in and meeting information

CMS dbcluster error

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Cisco Webex MS Teams video calling (VIMT)

Quad Camera Power Supply part number?

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