TelePresence and Video Infrastructure

                   A customer has an MX200 and is able to connect and make calls to test number sites, the endpoint can call me on my personal jabber account but cannot connect to any endpoints through our expressway, not even auto attendant and I am...

Hello evrybody,In the last week we implement video solution in one of client offices,, and i will love to you help with the right design and the true configuration...We have CUCM 8.6MCU 5310TMS 14.3.2VCS 8.1Jabber phones 2 SX20What do we need in the ...

We currently have a robust Cisco/Tandberg videoconferencing architecture,  with both internal and external gatekeepers. We recently merged and the  other sites use Microsoft Lync for video. What is needed to integrate Lync into our existing model or...

Hi,I have installed a demo setup. I have integrated the VCS with the Lync 2013. Everything works as expected. The video is very good. But I see some issues which the customers might consider as a problem. Can you please advise a solution or a workaro...

I get the following error when trying to upgrade from TMS 14.2.1 PE 1.0 to PE 1.1.  How do I uninstall PE 1 after I have used the migration tool to migrate my movi users? Won't that delete them?My path to upgrade wasTMS 13.2.2 PE 1.0Run Migration Too...

Hello all ,i have these option keys in my vcs I don't have an VCS-E and the VCS is behind a Router,ASA and another Router One cisco friend told me that i can reach the VCS with an VideoPhone E20 with only open and forward ports on the ASA, but i sti...

Hello, I would like to configure calls via URI to external devices from devices registered on CUCM 9.1.1.Scenario:- I have Endpoint registered to CUCM 9.1- created SIP trunk to VCS, SIP route pattern pointed to this trunk - on VCS created DNS lookup...

Hi,I'm having problems routing PSTN based calls via CUCM, here is an overview of current configuration:VCS / CUCM Integration already complete and tested working between EP's and CTS devices;Extra search rule configured to match outbound PSTN numbers...

                   Hi All, I am trying to find out port configuration for a MX200, I am trying to setup as a stand alone system but I am having issues. I just need a document for what ports I need to open on firewall any assistance is greatly appreci...

Hi All,I am trying to check redundancy operation between my two VCS-Es version x8.1. The following is my scenario:2x CUCM ----- 2x VCS-C ----- 2x VCS-EI am connecting through VCS-E to register EX endpoint to CUCM (9.1.2) servers. Registration works f...

Hi All,I recently upgraded a TMS install to 14.3.2 along with TMSPE 1.1. TMSPE 1.1 was working fine and I could access all the pages within the TMS interface post upgrade. However, now I am receiving a blank page for all the Provisioning pages, (I do...

Hi Everybody,I use only one output (HDMI 1 ) on a Codec C20 and C40.On the Advanced settings, can I set the HDMI output 1 for a screen, the far site and near site or data sharing, side by side (left and right) and most of the same size.I want these s...

Hi All,I have telepresence endpoints connected through EDGE provisioning. With provisioning enabled, endpoints are getting address book informations from CUCM. I would like to change the address book link permanently. If I change the link, it is unch...

Hello!Can i remove  ip entiers from phonebooks/tms somehow? Because our endpoints is registered to tms and we are not allowed call with ip address ?Jabber clients show two separate entries, h323 and ip address. I want that there is only h323 or sip a...