TelePresence and Video Infrastructure

Resolved! Check if TMS phonebook is reachable from codec

Hi all,I'm starting a new telepresence setup. I have problems with the phonebooks. Seems that codec are not even trying to search the TMS phonebook.How can I check if the codec is configured to query the TMS phonebook?In "Advanced Configuration -> Ph...

Resolved! TMS - Where is the Icon of Cisco Scheduler

We install TMS 14.3.2 but i can't find the cisco scheduler.I need to add it or what?By Cisco Scheduler i mean to the one that contains all options most members of an organization will need and has point-and-click steps for scheduling of telepresence ...

Certificate Trust List

Hello I am unable to remove a CTL from a CTS500 codec .... any ideas ?Thanks

Issue with automatic AD sync for Jabber account creation

Hi,We are currently running TMS 13.1.2 and VCS X7.2.2 with TMS Agent Legacy mode. The Jabber accounts are synchronized with our Microsoft Active Directory domain. Synchronization works fine when we manually synchronize the different Jabber groups. ...

Presence status of room based endpoints

Hello,Has anyone figured out how to get presence status of endpoints registered to VCS/CUCM into Jabber for Windows etc..Sent from Cisco Technical Support Android App

Resolved! TMS 13.2 set HTTPS Admin Password through configuration template for C series Codec

We have more than 100 C series Codec managed by TMS, I made a configuration template including "Admin Password" template but it seems like what I have set in template is not being push to the Codec. What is the correct template for it,We appreciate y...

Resolved! configuring firewall rules on VCS via xconfig command

Hi,we have every day some "bad People" how want to use our VCSE for calling PSTN numbers.It is possible to configure the firewallrules via Xconfiguration or only over the web-page ???thanksStephan

Touchpad loses pairing to C60 codec

Greetings,I have an issue with my DV-8 touchpad connected to a C60 codec losing its pairing periodically. The touchpad will somehow disconnect and will require the codec's IP Address, username and password before pairing up again and being functional...

Resolved! Monitoring MCU and VCS

Hi all,We're planning to monitor MCU and VCS-C remotely, but we have some questions about that.Regarding to status monitoring, I know we can monitor MCU by using its API, but I want to know if there is any other way to monitor CPU load, memory usage...

Resolved! VCS x8.1 software upgrade

Hi all,I read the release notes for the new VCS x8.1 software but did not find anything about the upgrade path. Is it safe to upgrade from x7.1(running TMSPE) directly to x8.1 without having to do a step upgrade?Cheers,Andre

Telepresence VX Clinical Assistant - Flashing display

I have a Cisco Telepresence VX Clinical Assistant cart (c/w SX20) on my network, and the remote site says their tactile display now flashes all the time. I have gone into 'SerialPort' and turned off the 'LoginRequired' rebooted the unit ... but it...

TMS requirement on VMware

Hi ExpertsWe need to install the TMS 14.3 on VM ware.Is there any document regarding the installation and requirements of VMware for installing the TMS.where we can download the TMS software which can be installed on the VMwareRegardsTarun

Sniffer trace on the connection between MCU and movi 4.2 client

Dear all,In our network environment, there are MCU, VCS, TMS and movi 4.2 clients. Since the Movi 4.2 client has reported the poor audio quality in the conference with the MCU, we will try to identify the problem.There is Sniffer trace application by...

Resolved! VCS X8.1 Demonstration Mode duration?

Hi,I have installed a VCS X8.1 server to do some tests with. Since we don't have a valid license, it's currently running in demonstration mode. How long will this work? Is this a 30 day demo, or will the demo with active options "1 Non Traversal Call...

TMS: Secure conference not supported by xxx

Hi All,Can anyone explain why in TMS (14.3.2) when booking a conference utilising a ISDN prefix for audio (ISDN GW 8321, 2.0(1.51)) If I set the conference Advanced Settings to be Secure=yes that TMS will throw the message."Secure conference not supp...

TelePresence and Video Infrastructure

Forum Posts

Resolved! Check if TMS phonebook is reachable from codec

Resolved! TMS - Where is the Icon of Cisco Scheduler

Certificate Trust List

Issue with automatic AD sync for Jabber account creation

Presence status of room based endpoints

Resolved! TMS 13.2 set HTTPS Admin Password through configuration template for C series Codec

Resolved! configuring firewall rules on VCS via xconfig command

Touchpad loses pairing to C60 codec

Resolved! Monitoring MCU and VCS

Resolved! VCS x8.1 software upgrade

Telepresence VX Clinical Assistant - Flashing display

TMS requirement on VMware

Sniffer trace on the connection between MCU and movi 4.2 client

Resolved! VCS X8.1 Demonstration Mode duration?

TMS: Secure conference not supported by xxx

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