TelePresence and Video Infrastructure

Dear All,  Please, advice me how to solve this issue that I am Facing with 6000MXP Profile Unit, and Also C60 Unit with ASA 7.0.the problem as following: 1- H.323 Protocol inspected.2- H.323 Port and Data Ports opened at outside interface as followin...

HiI wonder if anyone has picked up a similar issue.  We have an SX20 codec with the 12X zoom camera.  Not the SX20's camera, but the normal 12 x zoom camera.  It was supplied with the propriety camera cable that splits to an HDMI and contol cable. Wh...

If you book at meeting in TMS it's not booking the room in Outlook/Exchange.If you book stuff in Outlook it works fine and books room in TMS.Is this broken?

Hi,We currently manage a VCS/TMS/TANDBERG endpoint/TP Server environment where all endpoints and infrastructure are directly routable and managed via TMS.  We also connect to another organisation's network via VCS-E - all their endpoints are CTS-1000...

Hello Team,We are using 1.9.2 CTMS,CTS Man 1.8.3,CTS 1.9 Codecs & CUCM 8.5.1.For Telepresence Multipoint meetings,People from different Telepresence rooms join the meetings using One button push from their respective rooms. But People who were unable...

Hi Experts,I stumble upon regarding the camera view/ focal range of this TX series. I cannot find any document for which it is indicated. We need to consider the camera view at back since there might be door at the back side of the room  which will f...

I have setup with one SX-20 unit and three C20 units communicating over a WAN. There is no server infrastructure in the mix. Calls are being made directly between the systems using IP addresses. The SX-20 has the multisite license enabled meaning tha...

Customer has VCS Controller running 7.2 which is on the Internet (do not ask.  it is how it has to be.)They were questioned on what seems to be a network abuse where the VCS seems to be scanning its subnet with packets with a source port of 5061 and ...

   Hi, very new to video conferencing, so please bear with me.At work we have a Tandberg MXP 6000 which has been reconnected after building work, and I am unable to make any calls, receiving an error message, "temporary network error, disconnected". ...

We are running CTM 1.6.5 and CallManager 7.0.1.  Everything was working fine but now when I select Unified CM it show that it is in Error Status.  How do I find out what the error is?              

Hi,Is there any detail description in which circumstances we can have "No Show" status for the scheduled meetings on CTS-MAN instead of "Completed"?P2P meeting - when Start Meeting button is pressed for meeting start than the meeting will be "Complet...

We are running CTM 1.6.5 and CTS 1.7.0.  Everyting was working fine.  But all of a sudden we have a problem.  The scheduled meeting does not show on our Telepresence phone.  Here is what we do to create a meeting:1)      From Outlook, schedule a meet...

Hi, I have a VCS and VCSe  with an endpoint Ex90 registered in VCSe, and one Ex90 registered in VCS.I can dial with endpoint registered in VCS to any domain, I can received  also from any domain.when I move Ex90 to CM 8.6, I can dial to Endpoints reg...