TelePresence and Video Infrastructure

Hi Team,We are planning to reboot the UCS 220 Servers which we are used to host our CCM, CUC and IMP.Can anyone suggest the best practice for the same.As per my knowledge we need to shutdown each VM's gracefully and put the UCS to maintenance mode an...

I have two endpoints (DX80 and SX20) When we dial into a cospace with multiple participants only our endpoint connects microphone mute. Our mics are unmuted when we dial into the bridge but they are muted on the bridge.  Example is the DX80 and SX20 ...

Is there a way to use a location of a presenter to trigger a camera switch with preset zoom and angle?Ask is to use a camera trigger like what is used in Presenter Track to trigger a switch to a second camera and have that camera be zoomed in to a se...

Hello,We were using a Cisco codec pro to connect to a Teams call today using the SIP details provided by our cisco CVI integration with Team when it was disconnected unexpectedly. The Disconnect cause type is listed as "RemoteDisconnect" with the Dis...

Hello teamI am looking for a solution for a video test call on a Cisco Meeting Server.Is it possible to set up a space on a CMS that can be used as a video test call?Regards Roland

Recently I have had some issues with users trying to join a Microsoft Teams meeting that was created in a Teams channel. I verified that the meeting was set to everyone bypasses lobby, but when trying to join the meeting on a Cisco room device or Des...

We are facing a unique problem with majority of our DeskPro's and other endpoints.We are getting a random error "HTTP Proxy, The system is unable to connect through the configured HTTP Proxies".We have checked the proxy configuration and it is correc...

We have a few rooms with the same setup Pro codecs and Speaker Track 60's in the front of the room.  When the rooms were updated over a year ago from the SX80's all of the testing looked fine.  Now we are getting reports of very slow or no group/spea...

We are using 2 codec pro's and trying to sue them in our board room which is split using a wall. We have planned to use the codecs in a combined room solution where both the codecs will communicate with each other and one will be a primary and other ...

Any help would be appreciated  for what to enter for the client-identifier 

I am running RoomOS11.9.3.1 on a webex room 70 dual g2 .Problem is no audio to the speakers. Logged into the codec and see no warnings on the codec. Volume is midrange. Speakers are connected properly. Any ideas were to look is apprecaited.