Unified Communications Infrastructure

divert FAX to external FAX

Hi I've got a FAX connected to VG248 and registered with CUCM, does anyone know if I can do a FAX divert to external FAX and how can I achieve this? I have tried in CUCM set call forward all to external FAX and assigned it the right CSS but it didn't...

CM8.5-K9-NFR and CM8.5-K9-LAB

Hi, I have a few questions regarding these 2 PN: CM8.5-K9-NFR and CM8.5-K9-LAB1) Who is eligible to purchase these?2) What is included in CM8.5-K9-NFR?3) On what platform can these products be installed?regards,Mateusz

CUPC Voicemail account not working

Hello,When I open CUPC and I go to options, there is account tab that says VOICEMAIL with a username and password field:I enter the same username and password for LDAP which works great on Jabber for iPhone and which also allows me listen to my voice...

Resolved! Cisco Unified Presence 8.6(3) - Contact List Export?

Is their a way to export the contact list (and custom groups) for each CUPC user? I only see an import function in the BAT application for CUP. Thanks,J.

CUPC User Picture Management Stragegy (Recommended)

We just installed CUCM 8.5 with CUPC, Contact Center, and users do not have pictures.I read the article here on how use pictures for contacts, but I am looking for a recommended stragegy to manage this on a network of 500+ users.Currently I have some...

Can not authenticate via LDAP in CUPC 8.5.5.19839

Hi to all .I recently have installed Cisco Unified Presence 8.6.2.10000-44 and Cisco Personal Communicator 8.5.5.19839 . The users can not log in to the CUPC with your windows users , only can do it locally . Can you give some advice about this probl...

Cisco UCM keep alive timers

Hey,Does anyone know off hand what the keep alive timers between a pub and a sub are set to by default?Thanks,BR

Notification on line group members with Cisco Unity connection 8.0.3

Hi,On a CUCM 8, I created two line groups --> a Hunt List --> a Hunt Pilot with a DN. On the Cisco Unity Connection, I created a user with the DN of the Hunt Pilot.A call not answered is forwarded to the voice mail, but there is no notification on ph...

8900 SRST and ISR-G1 support

In validating a customer design recently, I have run into what seems to be product support hole. I'm hoping that someone from Cisco can comment here.I'm working on a UC upgrade design for a customer. They are looking to upgrade to CUCM 8.6 and repl...

Unity Connection Bulk Administration - Caller input

I am cutting over 9000 users from an Avaya system to Unity Connection 8.6.2. Virtually all users have a unique option to "zero out". I can not find a field in the CSV for bulk import that correlates with this option. Does anyone have a suggestion ...

Can you add two LDAP Diretories in Communications Manager 7.15?

In Communications Manager 7.15, I am integraing with a MS Active Directory. I have a rather large domain and several domains within the main forest. Can you add two unique LDAP directory entries and pull users from two different domains using SSL?For...

Resolved! SMB: Voice gateway for SIP trunk

Hi,We have an SMB client who wants to terminate two SIP trunks from an ITSP into their exitsing IP PBX system. I want to know what Cisco product will be required to achive this. We have other customers with same scenario but they are using ISRs (e.g:...

Prompt for users ID and PIN when logging into Unity Connection

Hello,My client would like to have all users who dial Unity Connection through messages key, or pilot number to be prompted for their ID and PIN. Default behavior would be just the PIN is required.I have found that I can mask the Caller ID to fool U...

cisco desktop browser and ip phone agent service is "shutdown"

Hello people,I have installed CUCM 8.5.1 and CUCCX 8.5.1.10000.37. Both are running on VM.Everything seems to be configured correctly. But when an agent tries to log in the following message appears on the display of the ip phone: "cannot connect to ...

Enable multicast

Hi allI want to install application that called Athan "for prayer time" and it is need to enable mulitcast. I have core and access switches,Just I need to turn on "ip multicast-routing" on core switch?Should I enable CGMP on Core and all other switch...

Unified Communications Infrastructure

Forum Posts

divert FAX to external FAX

CM8.5-K9-NFR and CM8.5-K9-LAB

CUPC Voicemail account not working

Resolved! Cisco Unified Presence 8.6(3) - Contact List Export?

CUPC User Picture Management Stragegy (Recommended)

Can not authenticate via LDAP in CUPC 8.5.5.19839

Cisco UCM keep alive timers

Notification on line group members with Cisco Unity connection 8.0.3

8900 SRST and ISR-G1 support

Unity Connection Bulk Administration - Caller input

Can you add two LDAP Diretories in Communications Manager 7.15?

Resolved! SMB: Voice gateway for SIP trunk

Prompt for users ID and PIN when logging into Unity Connection

cisco desktop browser and ip phone agent service is "shutdown"

Enable multicast

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