Brand new CUC 8.6 installation and integrating to CUCM 8.6. Is there a standard DN to start the VM ports at? Is there a consideration for these ports if your DN scheme is 5 digits vs. 4 digits?Our old cluster (CCM 4.2 & Unity 4.2)...
Hi All,pls help, I have one VG224 registered with one of my subscribers and few analog phones are also registered to it.and i have around 1000 of CISCO 7942 Phones configured to subscribers. When I am trying to make call from analog to cisco phone,...
Hello!We have a 1200 user CUCM deployment and have noticed that some IP phones are using an old firmware while others were upgraded. We tried running a report under Unified Reporting > System Reports > Unifed CM Phones with mismatched load, but nothi...
Hi,Can the "call Redirect" step in CUE transfer to an external phone number (mobile)? (pots dial-peer)And is this possible when we use a SIP trunk? (voip dial-peer)Thanks,Jan
Is it possible to get a Unity Express script to check either a list of dates or a date range? We have a requirement for a script to do something different during a specific date range. I know there's a few ways in UCCX to check a list of dates but ...
Hello,My company is using the auto atendent with a dial by neam directory with the parameter of 'last name'I would like to change the parameter to be souly the first name and possibly complete the user name of whomever the client is trying to reach.T...
Hi Everyone,I'd be grateful if you could lend me your experience to the following scenario.We have pretty-much all the Cisco UC applications you could think of in 2 data centres: CUCM, CUP, Unity Connection, CUOM, CUSM etc.I'm trying to understand h...
Customer purchased CUWL and choose the WebEx subscription service for presence for a year. They bought 300 users of CUWL Standard.They are now thinking of moving to a premised based (CUPS) solution. Is there any migration path in terms of licensing?O...
I'm trying to configure a Manager's extension so that when he places a call from that extension, it does not show his internal extension on the dsiplay of the called line. I have followed the steps outlined here: https://supportfo...
All, I have installed the Cisco Jabber 9.0.1 Build 8802 on two desktops with Windows 7 Professional / Enterprise and I can use IM with file transfer, but can not make calls, integrating CUCM, Unity Connection and MeetingPlace / WebEx Schedule. Does a...
Hi,Since we cannot buy anymore licences for unity we are moving to unity connection. Ive been trawling through the documentation on how the migration is done but it got me thinking.The company that setup our unity origionally did so in standalone i.e...
Hi all,I like to ask if anyone has dealt with a similar scenario. I have 2 independent CUCM v6 clusters. I also have 2 unity environments hosting each cluster. one on version 5 and the other on unity connect v8. I need to phase out the existing old v...
Hi Experts, We are facing a strange problem in our contact center, Call is getting landed on Agents who are in not ready state. initially we thought that there may be some RONA(ring on no answer) related issue, but we are not finding any value under ...
Hello,I've made a new installation of CUCM 8.6 on VM with ova template in ESXi 5.0 host. Is it normally that on Xeon 5410 host with 2 allocated cores and 2gb RAM installation process takes veery long time? Even pre-install checksum validation takes a...
Looking at an existing deployment which is using LDAP Directories to synch with AD, the structure of this is not scalable with CUCMs limit of only 5 LDAP directories. Structure is below, not the best thought out design I reckonThe CUCM currently has ...
