Unified Communications Infrastructure

Hi,I have a problem with doing a transfer from a CUC version 7.1 mailbox to a phone on the CUCM. Here's how it is set up:1) User Device Profile with line 2461640 has a Call Forward All to Voice Mail2) CUC mailbox 2461640 has a standard transfer set u...

Hello everyoneI'm trying to configure mwi for GDM and am not having much success. I tried a couple of different ways suggested in a discussion here:https://supportforums.cisco.com/message/3091135?tstart=0 but don't think I,m doing this the right way....

In planning for the future is it necessary to use CUBE and SME to connect PBXs with a SIP interface and PBXs with a H323/IP Trunk card?  Our CallManager dialing plan and overall design is solid however the many translations between the CUCM and PBXs ...

We are seeing an issue with the outlook CUPC client that is preventing users from dialing their contacts.If they go into their personel contact list, they can choose a contact, then use the CUPC drop down tool bar to select which number to dial (Busi...

Hello ,I have sucessfully installed Cisco Unified MeetingPlace Express 2.1.1.2 i can able to make audio/web conf .but i am unable to integrate with LDAPwhile i am testing LDAP configuration i am getting below error" Error while testing AXL configurat...

Can anyone tell me how the CSQ Average Speed of Answer is calculated. when does the clock start?ThanksBruce Wilkinson

When setting up the ASA phone proxy feature, what are the options for the remote phones when the corporate firewall is not the ASA with the phone proxy feature?  Internally, the default route of the network takes all external traffic through the corp...

CUCIMOC softphone mode is not working after i changed the directory number on CSF deviceThanks

Does anyone know of a way to bulk add devices for ownership to an Application User in UCM 7?  This is for JTAPI control.  We have over 1000 devices we want the JTAPI App User to own and control for Ops Manager.thanks

All, I have setup a Hunt pilot for 4357 and it goes through the Hunt List just fine. However I want it to roll over to a call handler IF no one picks up. How is this done?

Has anyone had any problems adding or deleting contacts from CUPC? We are running CUPC 7.1.1 and CUPS 8.01 and some users are experiencing issues adding and deleting contacts. It displays the message 'The contact "" could not be added to group "".'Th...

We have Unity Conn 7.1.3.10000-68I have a user that wants their voice mail box, after the message is left, and caller presses option to try to dial another extension, then pressess 0, that the caller is routed to a selected extension other then main ...