Unified Communications Infrastructure

I have unity 5.0 integrated with CM4.1. After DST changed, Unity always report old time for messages delivered/recived. Any ideas how to fix this? I checked CM and windows for unity and all times are correct for DST and phones display correct time,to...

I got the SW-CUP6.0-K9P licence with my CM6.0 upgrade. As I understand it, this is the server licence for a Presence Server. However, I am reading "One device license is required for each presence-aware user within Cisco Unified Communications Manage...

Clarification on the latest release notes. Does the 5.1(3e) specify its the latest- up to date notes on the software version. Meaning 5.1(3d),5.1(c)...etc.. are old versions of the release notes

My customer just added a new user to IPCC 5.0.2 as an agent and supervisor and I verified the all the configuration are done correctly, however, when he goes into the Desktop Administrator to reset password, the newly added supervisor is not listed i...

Hi,I just installed Unity express 7 and the voice mail works fine. I am making an IVR using CUE but to my surprise I don't see a way to debug the program. This was possible in previous releases. So now I am making more or less blindly a program and h...

Hi, I have a 2811 router and pvdm2 with 16channels.In it there is a 2 port fxo card also.When am trying to configure this dsp resourse as a conference bridge ,am getting maximum sessions in dspfarm profile as "0" only.I gave no shut for fxo ports th...

IF the CCM deployed in Clustering over IP/WAN then is it possible to design Unity Failover in a way that one server in Data Center 1 and the other server in Data Center 2. The MessageStore will be in either Site.

We're currently running Unity UM 4.0(4) on Windows 2000 integrated to an Intecom E14 PBX using a Dialogic D/240 T1 card. Our environment is AD 2003/Exchange 2003.From what I'm reading, it appears that to upgrade to version 7, we'll need to move to Wi...

HiWe have a customer that have two Ad forests.One is the resource forest containing the exchange servers with mailboxes with disable user accounts.The second one contains user accounts (accounts forest).There is a forest trust between the two. The ac...

Customer has 5 AD forests but have setup a single "Exchange Resource Forest".Is it even a possibility for Unity to integrate to this single Exchange environment with multiple forests?Their environment is outlined here:http://technet.microsoft.com/en-...

I currently have MPE 2.x and CM7.X integrated and running well. Users are authenticated via AXL and are added to the user list once logged in via web interface. The problem I have is when scheduling a meeting if the person I wish to invite has never ...

is there anyway to change or record the questions in an Interview Handler through TUI?

I want to know that can we install Cisco Unified Meeting Place 7 on HP DL380 G5. As i ordered workspace licensing along with meeting place. But i am lack of 1 DL7835H3 for Meeting place. Kindly let me know if HP DL380G5 is supportable or not ?Thanks

Dear gents,I'm currently trying to install Visual Voicemail on a test system. All versions are upgraded to the required ones, only Cisco Unity Web Service is still on version 7.0.2.0. I can't find anywhere on CCO the required version 7.0.2.61. Could ...