Unified Communications Infrastructure

I'm trying to point my unity box to a new partner exchange server. I have run the PW and set all exchange permissions required.After I select the new exchange server and message store, the following message pops up. setup.exe - application error. th...

We have a UC520 installed and we have found that the time of the Unity Express is not synchronising with that of the CCME in the UC520. We have the following configuration: On Cisco CallManager Express: configure terminal ntp master 1 end On Cisco Un...

The error is Presence:Failed to connect,invalid credentialsThe screenshot is attached herewithPlease suggest some troubleshooting steps

the message isunable to make call because no valid phone no: is foundwhere I have to add no:please suggest...

Hello,i'd like to know how many box are really use in Unity (not boxes created).Thanks a lot for your help.

Hi I have a new unity 7 and he have the french as default language. The problem is that the serveur do not play the french in default but english. When I listen to the record wav for the default welcome handler, the wav is in english but if I change...

HI We had to change the subnet mask of our HA IPCC server and since then the Cisco desktop Sync Service is crash. We did not use the Cisco Unified CCX serviceability Utility because we do not had change the ip but just the subnet mask. Any ideas of w...

Hello everybody I already have an integration CallManager 4.2 with Unity 4.2 on the Main Office, now the customer is requesting, if I can add an integration of a callmanager express located on a remote office to the same Unity on the Main Office usin...

Setup: CUCM: 6.1.2Analog Gateway: VG224Phones: 7940, 7945, 7960, 7965Hello,I'm having some inconsistent and troubling issues with lines on my VoIP system being unable to call analog phones on the analog gateway (fast busy).Here's the confusing part....

We are currently running version 4 of Unity and are planning to upgrade to version 7. One problem we have had is there is no easy way to delegate control (that I know of) of subscribers/handlers to certain users. Lets say I have 12 sites, each with...

Greetings,I am having an issue getting CUPS to properly support LDAP Authentication with SSL. Environment:CUCM version 6.1(3)CUPS version 7.0(2)LDAP Solution: Microsoft Active Directory 2003Summary:I have been able to get CUCM and CUPS to authentic...

Hello everyone,I have installed the latest CUPS and CUPC and integrated it towards CUCM 6.1.3 according to the manuals. All the end users, devices and lines have been correctly inserted and configured. I have not configured LDAP since we are still in...

Setup: CUCM: 6.1.2Analog Gateway: VG224Phones: 7940, 7945, 7960, 7965Hello,I'm having some inconsistent and troubling issues with lines on my VoIP system being unable to call analog phones on the analog gateway (fast busy).Here's the confusing part....