Unified Communications Infrastructure

Prime Deployment simple upgrade

There has to be a better way to do this. I would like to use Prime Collaboration Deployment to run a simple upgrade of my existing CUCM stack. 11.5.1 SR6 to 11.5.1 SR7. So far it has been two days of error messages, clusters that do not exist, the...

Configuring and testing memory problem!

Hi, i have got a UCS C240 M4SX Rack server and having a problem. Error message is "Configuring and testing memory". Server power up but os is not loading. My bios version C240M4.2.0.6a.0.051220151501. i checked RAM A1-D1 and change it but this soluti...

Calmanager and Cube per call load sharing

Dears,We will use Box-to-Box Redundancy I have the following questions:Box-To-Box Red. is it allowed to place the Cubes on different Data Centers with layer 2 in between.When a call on the primary Cube is active, primary Cube fails. The Voice Call dr...

Alert Notification for Associated Call Pickup Groups

Hello Team Members, We have 2 departments Group A,Group B and have a receptionist who is sitting on the same floor as Group A and Group B users.The requirement is to pick up the calls for Group A & B users by the receptionist.we have created 3 pickup...

CUCM

Anybody to give a CUCM architecture solution for 100 users based at HQ and remote site, include approximate quote price.

Resolved! automatic call answer

Hy,I am using Plantronics headset (Bluetooth) with cisco IP-Phone 7945.The Plantrnics headset is connected, as per manual, to the HANDSET port on the cisco ipphone. the headset port still free.to enable automatic call answer feature on the cisco ip p...

jabber not showing local cucm local end user

hi, I have the requirement to search users configured in AD and its working fine. I have some local users on cucm as well, i am not able to search them, on CUCM i have same field populated as AD user, for e.g mailid. on UCService, Directory is point...

Cisco Unity and Sip Trunk and IVR

I have a setup where users call into our Cisco Call Manager and the call is forwarded to a SIP trunk to a separate IVR. We have this IVR so patients call to enter a script number to fill a prescription. Now I am trying to have calls go to Cisco Unity...

Unity Connection 10.5 call handler audio format

I recently hired a professional voice service to handle the greetings for one of my company's remote sites. In the past we recorded all greetings internally through the handset. I advised to the 3rd party that the file format must be .wav. When tryin...

Difference in UCL and CUWL

Hi all, I am trying to understand the difference between UCL and CUWL licensing, the more i read the more i get confused. Is there a guide or presentation that helps dummies like us to understand what is the difference and when to use which ??

Importing user into Unity fails with SMTP address already exists

We're trying to import a user from LDAP into Unity. The import fails due to "an object with the SMTP address already exists". We've searched for users with that ID and found nothing. Unity doesn't seem to offer an easy way to search the system for...

CUBE connection with RADIUS and AAA

Hello Everyone,i working in service provider and i am trying to deploy CUBE between our FreeSwitch (SIP users) and PSTN.i just want to check if i CUBE supported to connect to external RADIUS for billing propose.to make my case very clear i have SIP u...

PCP auto deleting user and services after a LDAP sync if the user is deleted or dsiabled in AD

Hi Team I think it is a very good feature that PCP can delete user and associated service automatically once the user is deleted or disabled on AD. But unfortunately, I couldn't use this feature successfully as once I disable the account on AD, I can...

SIP Trunk ONE WAY AUDIO

Hi,Before I begin please see the setup that I have.CUCM 11.5 (Publisher) --> Cisco Catalyst 3650 switch --> Cisco 2911 CUBE RTR (172.16.1.5) --> Telco (Optus)CUCM 11.5 (Subscriber) --> Cisco Catalyst 3650 switch --> Cisco 2911 CUBE RTR (172.16.3.5) -...

Upgrade UC through MCE Site

Hello. I am ordering CUCM 12.5 upgrade on the MCE site and have a few questions regarding this. For part number UCM-12.5-SW-K9=, I show a quantity available that matches my total license count. Do I only need to order a quantity of 1 for the softwar...

Unified Communications Infrastructure

Forum Posts

Prime Deployment simple upgrade

Configuring and testing memory problem!

Calmanager and Cube per call load sharing

Alert Notification for Associated Call Pickup Groups

CUCM

Resolved! automatic call answer

jabber not showing local cucm local end user

Cisco Unity and Sip Trunk and IVR

Unity Connection 10.5 call handler audio format

Difference in UCL and CUWL

Importing user into Unity fails with SMTP address already exists

CUBE connection with RADIUS and AAA

PCP auto deleting user and services after a LDAP sync if the user is deleted or dsiabled in AD

SIP Trunk ONE WAY AUDIO

Upgrade UC through MCE Site

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Announcing Resources That Guide You to Success

CUCM 12.0 to 12.5 PCD migration

CUCM CentOS end of support

Jabber Contact list Size

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

ESXi versions and Call Manager Versions

Can ISR 4331/K9 use 8E1 * 2 ??

jabber - delete message from external sql

IM&P VM Resizing ways

Is CUCM 12.5 SU6 Comatible with expressway X12.5