Unified Communications Infrastructure

We have a company on cucm 12.5, who have been taken over by a parent company and therefore the LDAP synch will need to be changed to reflect the new domain. The issue I have is that the user-id is in the format name.domain.comso in CUCM users, user-i...

Hi All, I'm new to Cisco UC CUCM platform.  I'm trying to setup alarming via SNMP.  I have setup 1/2c SNMP/Traps and V3 with no luck in using the "utils snmp test" command via CLI.  I have followed all the config steps in both 1/2c and v3 with no luc...

Hello Team;Please I have a CUCM 11.5 user that I need to change his actual license level from basic to Cuwl, the user has an CP7821 on his desk but I need to upgrade him to cuwl and use his actual license for a new user; I read that this is possible ...

Dear Community I'm encountering following issue for a couple of call center clients: Clients use following headset: Jabra Evolve 20 MS Cisco IP Communicator is interfering with Microsoft teams. I cannot be in a call in Teams while the IP Communicator...

Hi, I have a user who raised a ticket in regards to CIPC and MS Teams. The issue is when he is on a call with the CIPC and receives a Teams call, he puts the CIPC call on hold and answers the Teams call the CIPC automatically gives a busy signal. Is ...

Restriction tables all appear to be standard.   To test I've built a new one allow ???? and block 9??????????* (should block anything over 10 digits prefixed with a 9).  The * is also allowed.   I've updated the COS to reflect the new table I built (...

Greetings everyone, A few months ago, we completed the installation and initial testing of a set of Cisco Expressway v11.5 servers. One of my consultants mentioned to me today that he was able to login to the Expressway-E server from outside the comp...

Hi all,my CUBE is sitting between S4B and PSTN and I'm struggling with call-forward. PSTN is expecting the internal number in the PAI header for authentication. We now enabled call-history at the MS site and I do receive a History-Info Header with th...

Hello, I got a CUCM cluster version 11.5 and a test installation of a CUCM version 12.5 where none of the connected phones would generate a certificate signing request. Since I couldn't find any guide on the internet I wanna ask here, if there's a co...

Hello all ,I hope you are doing well. I need your help to deploy this scénario.I have a:CME --------》 call manager --------》 GatewayH323 -----》 ISDNBetween CME and Call Manager SIP TrunkDN of CME is 7000DN Call Manager is 50007000 capable of making c...

Dears,Does anyone have the PCD 12.6 OVA file and can upload it here? Any help is greatly appreciated.Thanks in advance.Regards,Lara

Hi,I need to give access to 2 helpdesk IT to have access to manage mailboxes in Unity. I create a custom role and gives access to this:Read Access To System Configuration Data - Read AccessManage Users - Full AccessManage Users: User Name Attributes ...

Hello, We have installed LSCs on IP Phones. Is there any way to get a report of Certificate Operation Status for All the Phones in a single excel sheet. 

Hi, all good day; I have a cisco voice environment that includes:CUCM 2 servers Version 9.1CUC 2 servers Version 9.1CUA 1 server Version 9.1whit this I can handle add, remove: lines, desk phones, softphones, gateways, trunks, voicemails, IVRthis envi...