Hello, Could someone please tell me what the "device registration" add-on selectable in the CCW refers to when I configure the options for the A-WORK-3 product? Do I have to add 1 "device registration" license for each phone that I intend to put in o...
Team, Due to language issues in China region , I need some clarification for new Cisco Telephony on prem setup in China. Can we route calls to PSTN from centralized location or we need to deploy router at each location to avoid toll fraud.
Hello, Currently when our reception is on a call, it goes straight to voicemail. Is there anyway to have our phone tree kick in when the reception is on a call? Currently forwarding to 111 brings us to the phone tree.Thanks!
Out of nowhere a user just stopped having access to their voicemail, they have had the same pin for 5 years, and even after changing it from the Unity server, it's still rejecting it. Every other user is able to access their voicemail even if I chang...
Hi Gents,I have a setup of CUCM---SIP Trunk--->CUBE(ISR4331)---SIP Link--->SIP Provider.provider asks to change the Min-se and and session expiry to the following values: min-se 90 session-expires 300, so I applied sip profiles to tune these values t...
Got an odd issue. We have an FXS card with our fax number of 0267. When we call the number, it will go to a general greeting. I don't know why the line is being forwarded to the general voice greeting. We haven't messed with any settings on the FXS b...
I recently found two entries for one user in Unity 12.5. The main entry for this user is working as it should and was able to integrate with our LDAP directory upon configuration. The second entry simply has the user's basic information (alias, FN, L...
Good Day! We have the CUCM, IMP, CUC, Expressway Core and Edge Clusters in Country 1. This is the hub. We want to setup the CUCM Sub 4, IMP 3 Sub in another country, in here Country 2, where the phones will be registered in their own Device Pool. The...
Hi, we are planning to remove the firewall in between voice gateway and the Core Switches that connect the CUCM devices.Is it possible and any advise on the CUCM itself in term of configuration ?
Hi, We are having call manager cluster, Publisher & Subscriber in DC and Subscriber in DRWhenever operations are running from the DR site, we will not have modification permission in the DR call manager since DR subscriber have only read permission. ...
I need to set up a mailbox that is shared among multiple people in Unity Express. After doing some research, it appears that the feature I need is called a General Delivery Mailbox. I'm trying to set up a group now that I can assign an extension an...
Hello , I have a cisco unity connection 11.5 all work fine , the problem that i have when i sent a voice message via ip phone to another IP phone , the voice message appear and work on ip phone , but it not appear on voice mail . Could you help me p...
I am working on a design with two clusters, one in the US and one in the EU. Each will eventually have ~10K users that are mostly Jabber clients. They may end up with 500-1000 hard phones on each cluster but as Cisco preferred architecture and SRND r...
Hi everyone, I'll try to spare you all for details and hope these few information would be enough to get to the solution.We've replaced an old Panasonic phone system with a CUCM and now we are having issues to get our PA/GA system integrated into CUC...
Hi Everyone, We have two 2921 routers that we thought we were using as CUBEs for SIP trunk connectivity to our respective ITSPs. These have been in production with inbound and outbound SIP calls working (mostly) seamlessly. Today, when reviewing the...
