Unified Communications Infrastructure

I am running Untiy Connections on CUCMBE 6.1. I can access the operator mailbox via Unity PCA web page but I cannot access the operator mailbox via the telephone keypad. On my phone, I press the messages button, *, enter 99990 which is the operator...

After enabling PCA to use SSL, i.e.Under Default Website, right-click Jakarta, and click Properties.Repeat Step 6 to set the Cisco PCA to use SSL.Cisco PCA now reports unable to contact server. Web sa still works fine and so does SM but I now have is...

Hello,I can't seem to play back message from cisco phone but can play the message back from Exchange. It says "messages are not available now"Also, the MWI is not indicting I have a message on the phone.Please, your help is required.Thanks alot in ad...

My customer has unity ver 3.1 installed. He has purchased Unity updrade P/N UNITY-5.X-VUP-K9. But when I go thoiugh the releted documentation, this part number does upgrade to V5.1 from 4.x only. Is this correct ?Where can I find the upgrae path info...

We currently have a TAC case open for this issue but I thought I would run this by the forum as well. The AVSCAV~1.exe process is consuming all CPU resources even though we have disabled reporting on the server. According to the Unity Architecture ...

Is there a way to create an automated report within CER? I have 2000 phones and I need to be able to track which phones are registered and which ones are not registered. Is there a way to do this besides manually exporting to an excel sheet and manua...

hi everyone,I Have a cisco mcs 7800 series server box. This has a call manager 6.0 installed on it. However the mcs 7800 is a linux machine and i have worked on linux before. i want to find out the version of call manager running on the box plus i wa...

Hi,Does anyone have a paper that outlines the advantages of using unity 5 or 7 over exchange 2007.Cant find paper on CCOlooking for the benifets point form would dounity provides a richer feature set XYZ etcPhone View, Message Monitor and Visual Mes...

I have NM-HDV & i configured it as transcoder to CME like CME admin guideBUTwhen I issue "sh sccp all" ,i found TCP-STATUS : NOT CONNECTED.Why??Any idea??

Hi folks,I've tryed to integrate a CCME system (3.3 or 4) with Unity 4.0(5), but without success. The ports are registered correctly, but when I call the voicemail number, I receive always a busy tone. No error logs. The TSP version is 8.1(3). CCME i...

I saw couple of questions on running Cisco IP Communicator on Windows XP in Parallels/VMWare on a Macintosh. Has anyone been ever successful. I have tried everything to run IP Communicator on XP in Bootcamp mode, Parallels, VMware no luck.Any help wo...

Hi, Cannot dig into how to format ECS1 server RAID-1 Array of 160 Gb in size forUnity 4.2(1) for voicemail configuration with Exchange 2003 (on-box) w/o failover.Thinking about 20 Gb for system partition (OS, MSDE, CUSPA Applications) and the other,...

Dear All,Somtimes in the CUPS version 1.2, two users are appearing online(available), but when tring to send instant message to other user, the message failed and the sender seems to be offline in front of the receiver, but in fact he is onlinewhen t...