Unified Communications Infrastructure

For the UC500 you can get the new 4.2.7 software which includes the CUE 3.0.3 update. Where do I get the update for the Cisco 1861 Router? Where do I get the CUE language files for the 1861 Router?

Am I off by saying MOC 2007 can make calls outbound through the Presence server out the MGCP gateway?I thought if the Mediation server could create a SIP trunk to the CUPS server. The CUPC acts as a proxy and routes the call to CUCM, and processes t...

Hi, We are running CCM 5.1(3)cluster. We are planning to install Presence server.Please let me know if i install presence server( on a separate MCS server) during the peak hour, can it affect call processing.Please let me know what are the pre requis...

I have personal communicator running, the users can log in. The server health shows Logon Server,Phone Configuration, Presence, Softphone, Voicemail, and LDAP all green sucessful login. However I cannot add contacts to groups through actions menu, ...

Is there a way to change the way CUPC queries LDAP? When I perform a search on my last name, it queries the LDAP server with this search base:SRCH base="ou=people,o=illinoisstate,dc=ilstu,dc=edu" scope=2filter="(|(givenName=*pollitt*)(sn=*pollitt*)(...

Good day,I've have a problem with installing Cisco Unity 4.2(1) on a stage of Telephony Integration with CUCM through UTIM.The sense is that after all steps I've performed in according to the installation guide UTIM doesn't start whileI'm invoking i...

Hi:Have a small customer with Unity 4.0(3)partnered to exch2003. They have moved all users to Exch2007, leaving the Exch2003 server partnered to Unity.I will be upgrading Unity to 5 and then changing msg partner to the exch2007 box.When I run the AD ...

Hi guys,When I hit the services button on my phone (or any of the phones in my room) it gives me a "To set up speed dials and other services for your phone, please go to (https://192.168.40.5:8443/ccmuser/showHome.do)" dialog. What should I do to res...

Dear siri m trying to intergrate CCM user (which i have already group in standard CTI group)with cisco TSP sevices. but when i check log it show me. Errori m getting following error04/23/2008 20:49:21.202 CiscoTSP001.tsp| CSelsiusTSP::CSelsiusTSP() *...

Hi all,I am running Unity 4.0.3 and I am in the process of moving my existing production Unity onto a new hardware platform. I will be taking the latest backup from the existing production Unity server and restore it onto the newly install Unity serv...

Hi All,I installed the CCM 4.1(3) on a MCS 7812I2. The OS version is 2000.4.4. The Callmanager service refuses to start. Does anyone have any insight that might help? The service was already activated within the CallManager and I was able to use it b...

I have a dual integration with Unity, one to CM and also to a Nortel PBX with PBXLink. When I created the mailboxes, I noticed that there were some MWI issues before the cut, so I used bulkedit to disable MWI for all 3800 subscribers in Unity. I th...

I would like to be able to send an e-mail to about 5-10 people when a voicemail is left for one mailbox. I have tried seperating the addresses with commas, spaces, ' ', and semicolons with no luck. Any tips would be appricated.