Unified Communications Infrastructure

On a phone with an unshared main line and shared line presences; is there a way in Call Manager to limit the calls that get logged into the call directory to only the calls to the main line?

I have a customer running Cisco Unity Connection version 1.2(1). When they try to record a greeting on a call handler using the TUI Play/Record button, the java applet starts and they can populate the phone number field, but nothing else on the java...

Dear Gentlemen,i have a problem i don't know if you came across it before or not but i really need a solution for this problem ASAP as it's very urgent...for example, Phone A calls Phone B, when i go to Meeting Place Express 2.0.15 from WEB GUI, i ca...

Hi,I have Unity 4.0(5) no patches installed TSP 8.1(2)everytime I try to launch the status monitor web page.I get the following errorError: XML fetch failed -- possibly a problem with AvXml.dll or its permissions.Check that the "AvXml" virtual direct...

Hi I have a customer who has metreos or Cisco UAS/UME, version 2.3 and it appears from the packet captures that is does not mark and packets for ToS or DSCP. Is this configurable from within the Metreos at either an application, script or OS level. ...

Hi,Can we monitor a route point using CTI OS? If so, how? Please help!!!

Has anyone had experience with a third party product called "Phone Slips" integrated into a UC 500 Environment? I have a potential client that currently uses this and wants to continue once they change their phones to IP Phones and the UC 520. Than...

Hi,I'm looking to deploy a CCM6 Business Edition Server for a customer. The customer has an existing MS Exchange 2000 and 2003 environment and they with to use unified messaging. Is it possible to integrate Unity Connection and Exchange so that voice...

Hi all,I'm trying to get a SIP Trunk trace from the connection between a CM4.2 and a MS Exchange server. Does anyone know how can I get this trace?Thanks in advance.

Hi, Please let me know how to disable telnet access to meeting place audio sever and to enable ssh in audio server. Not able to find any document regarding this. Krishna

Hi everybodyI have a CUPS 1.0.3 Server. Now, I want to upgrade it to 6.0.2 Version. I downloaded cisco-ipt-k9-patch6.0.2.1000-27.tar.gz.gz.sgn From Cisco website and burned to a DVD. When I Upgraded by DVD , I got an error: "The directory was located...

By default, where does CUE derive the time when it stamps the voicemails? How is the time changed? We changed the local time on the router but obviously it's not using the local router time. I assume there is something in the linux software that I ha...