Unified Communications Infrastructure

Hi Guys, Just want to ask if it is possible to connect SIP Trunk (ITSP) to Layer 3 switch rather than cube? Thanks.

Hi all, I have regulated users that need to have their calls recorded at all times. However these users are able to forward their phones to personal mobiles etc. And I want to keep that option open for them so they can work remotely.  Is there any wa...

Hi, colleagues.I trying to collect info how to monitor Cisco Call Manager Services status via SNMP. It would be great feauture to poll the requests via SNMP instead of using RTMT tool mannually.As example I have found a service OIDs (see below) but n...

If the current source cluster is CUCM 8.5 running on ESXi and the goal is to get to the latest 12.5 on ESXi 6.5 do i need to manually upgrade the source cluster first, move it to the 6.5 ESXi host and then use PCD to migrate it?  Or can PCD 12.6 conn...

Hi all, As described in the title, I wonder if there are some settings to increase the frame rate of content sharing about jabber for windows. Recently, I use my jabber for windows to share content and find that the frame rate of content sharing is j...

I'm trying to set 10.10.20.100 as my local's primary DNS but I'm getting the "An unexpected condition occurred. Not all of your requested changes in settings could be made" error. Error:

I stopped receiving email alerts from RTMT and found out that the customer updated their DNS servers' IPs and SMTP server's hostname.  I updated DNS IPs in CUCM and restarted Tomcat then updated the "mail server" in RTMT to the new hostname but was s...

Hello every one ,we have a voice hunt group (pilot number = 98) with 3 DN in the List (10,11,12) , all DNs have ready Status.the problem is when a Call come in voice Hunt group list and first Telephone is ringing (for exaple 10) , the other ipphone (...

HI Below is the topology Express way nic 2 ip is 172.20.10.16 gate way to express way-E is 172.20.10.1 ISP Public IP is a dynamic IP will change  but for SRV record managed with DDNS option it is able to resolve the SRV correctlyExpress way is config...

So I'm about to deploy a CUCM w/ IM+P and a pair of Expressways to allow for MRA.  The infrastructure has a Cisco FTD for an edge device and wanted to confirm the call flow.  If a user connects over MRA and calls another user over MRA that call shoul...

Hi all,I´ve got the following scenario: SIP video endpoint -> CUCM -> SIP trunk -> Expressway-C -> Expressway-E -> Webex cloud (internet)The sip video endpoints are registered in CUCM which is v10.5. Both expressways are X.8.8.2. We are trying to mak...

Our setup is we have two separate Cisco Expressway E nodes.  one is expresswayny2.domain.com and the other is expresswayny2.domain.com.  MRA works without using through both of them individually.  We are using the Jabber client on iOS, Android and Wi...

So for the past few years I have been using FreePBX for a range or Mitel, Cisco and Grandstream phones that connected fine... fine as in it connected and calls could be made. However with scaling my business, I wanted to just use Cisco IP Phones so I...