Unified Communications Infrastructure

We have Unity 4.0.4 , we have a primary and secondary server and an external message store(exchange server). We have an internal group that specializes in AD and Exchange. They are asking if they need to use the Cisco Message Store Mngr to manage t...

Hi,Could you pls let me know the procedure to change the Domain name and Partner exchange server on the Unity 4.0 installation?

I already posted this question on Ip telephony forum, I would like to know if there is a way to upgrade the recording limit of a call handler , so far the limit was 1min:30secs. it was suggested to change the lenght of the greeting in the administrat...

Hi all,I am having a problem with Unity after upgrading to 4.0(4)SR1 from 3.1(3) where the volume fluctuates during a message that is left from a PSTN caller. Using CCM 4.0(1)2a. I've seen this problem mentioned many times in the forums here and wi...

I have a customer with a ccm 4.02a cluster and a 4.0.3 sr1 unity server. There is a small remote site that is part of this cluster. The site is connected by a WAN link that supports 3 g729 calls between the sites. I'm using ccm locations to enforc...

Unity 4.04 Centrex SMDI and CM 3.3.3 integrations.Recently I have been getting a few complaints about calls for subscribers going to the wrong subscriber's greeting. e.g. I call ext 1234 and the call forwards to Unity. Problem is I hear ext 4567's gr...

We recently upgraded to Unity 4.0.4sr1 from 4.0.2 and started running DiRT on the failover (per the Unity admin guide) in addition to the primary server. Now the DiRT files from the Failover are much smaller then the DiRT files from the Primary. Th...

Unity 4.0(4). We are using the "caller system transfer" handler in the auto attendant subscriber. This handler prompts the caller for the extension and then asks the caller press "1" for conformation. The customer would like to remove the conformatio...

Our current unity 4.0 server is working great with our exchange 5.5 server. We are planning on upgrading to exchange 2003 but we have a twist. The server that Exchange 5.5 is on was initially installed incorrectly. They didn't correctly setup the ...

Is there a way to bulk add vpim suscribers on a unity? So for example, instead of adding Joe Brown 5551212, you can add 5550000 thru 5559999 and cover a whole range? Thanks.

What is the distance/latency limitations between the servers? Thanks.

I have a weird problem. There are 32 ports on my Unity server. The version is 4.0(3). The customer's call into the main call handler and if they hit 6, they are transferred to the route point extension (5800)for the ACD. It seems that whenever Unity ...

Has anyone come across a way of disabling the need for a password when a subscriber hits the message button. I've selected minimum password length to zero, but because the subscriber template has a password, new subscribers automatically get the same...