Unified Communications Infrastructure

In this situation, when using the bulk import wizard am i only concerned with the vm-BStevens alias?Cisco Unity Voice Messaging is installed into an existing Active Directory structure with user mailboxes stored on existing Exchange server(s). Voice ...

I used sp_AddAltDtmfId to add a couple alternate extensions to a subscriber.Then I verified from the SA web interface and table DtmfAccessId that the alternate extensions were added. After about a few minutes, the extension disappeared.Can anybody he...

Notice now after running FOW that the failover partner server's old location entry still shows up in the Locations table as "Default - deleted by Cisco Unity Failover" or something to that effect. This is after running the FOW on two different sets ...

Two offices share one call manager and unity.Office A IP phones are registered 22XXXX.Office B IP phones are registered 33XXXX.When office A IP phone not answer the incoming call,the call will be forwarded to unity. And then the caller hear default s...

I have Unity 4.03 SR1 with CallManger 4.01. When dialing the route point to access Unity I get an error message from Unity stating that the call can not be completed. Monitoring the call from unity status monitor "failsafe:system greeting"displays....

Any voicemail receiver policy can be configured on Exchange server. Such that outlook clients will leave a copy of voicemail in the server until they read and delete it.

Hi -When we implemented Unity unified messaging, we elected not to perform password expiration; account lockout etc. and this mirrored our other existing Octel voicemail systems. We are now looking at adding more Unity servers to our enterprise and ...

Is there a way to write a CUE script to allow direct transfer to voicemail? For example, one presses a speed dial that starts app, then dials the user's real extension, and the call is transfer directly to voicemail.I looks like you can "get call con...

I am trying to add a new subscriber into unity using the internet option since they are not in our exchange server. When I am trying to do this I keep getting the error One or more of the following required fields is empty. Display Name, Alias or S...

Hi, I am having a problem with users emails going into thier voice mailbox. Does anyone know how to stop this? I have compared all of the unity settings to a person who is not having this issue and nothing is different. Is this something that is s...

When I ran dbwalker to check my Unity setup, I found error message in Error Greeting on Opening Greeting call handler. Then, I used ATM to see what's on the Error Greeting setting. The After Message field show: Invalid Link!. When I clicked on set bu...

Restored unity 3.13 from production to lab and upgrade it to 403. I got the error(in the attach) when run the CiscoUnity Services Configuration wizard from the CiscoUnity Installation and Configuration Assistant. Is this error because of the vilation...

When leaving a message on an Interview Handler, I expect the message to be in the mailbox associated with the "Interview Handler". I'm running Unity 4.0 Build 4.0(3).

What's the procedure to upgrade from Cisco Unity Voice Mail to Unified Messaging RegardsM