Unified Communications Infrastructure

Hello everyone, I would like to set up two pickup groups that are associated between themselves and use Opickup to allow them to take each other's calls when required. This technically works. The issue I am facing is that the two teams are not close ...

Hello,     Today, if a user creates or in invited to a group chat (not to the persistant one) and the user (Windows or mobile client) logs out, the user automatically leaves the chat and cannot enter again to the group chat by himself. Is there any w...

Hi All,I have Natted IP address from 192.168.X.X to X.X.X.X . when the call is going out over SIP Trunk, outgoing call is working fine. But for the incoming call . Its giving no way audio. Please help me to confirm if there is a way to allow incoming...

Dear all;I have a real-estate project that the sizing for the project will reach 10,000 units and in every unit, there is CPE that will connect IP Phones, Analogy Phones, Internet and IPTV.And I make trunk between CPE and Call Manager but there are l...

Hello, I am new to the VOIP support world.I am looking for Cisco IOS Voice Troubleshooting commands/ steps for validating call delivery (Call is reaching the gateway, or why calls are not being delivered on the circuit). Basically, my team is to dete...

Has anyone set this up successfully yet?   I have followed the brief config included in the doc starting on page 53, but I am not having much luck.   See attached Doc S4BFED.pdf for config that works.        

HiI know that one number its going to call to a number in my CUCM and i need to send all the call that a going to recive from that number to an specific phone.can i make this in the CUCM? and how should i Do it? Thanks

Dears , we have CUCM 11.5 and now we are for first time implementing a SIP trunk with the PSTN to replace the PRIs.all incoming and outgoing calls are fine , but we have an issue as we have as a test 10 DN from the PSTN started with Pilot 9900 , 9901...